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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,562 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, definitely better than most TV speakers. I would recommend it for people that live in apartments but if you don't need to worry about making your neighbors mad, you can find much better products for a similar price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigCheese,
      Thank you for taking the time to share your feedback on the HT-S400 soundbar. We appreciate your honest review and are happy to hear that it's a significant improvement over your TV's built-in speakers.

      We understand your point about the volume and we're glad you find it suitable for apartment living. For those moments when you do want to enjoy a fuller sound experience without disturbing the neighbors, we encourage you to explore the "Voice" and "Night" modes.
      The "Voice" mode enhances dialogue, making it clearer, while the "Night" mode reduces the intensity of loud sounds, allowing you to enjoy movies and music at a lower volume without missing any of the details.

      Thanks for considering Sony. We're always working to create products that fit a variety of needs and lifestyles and your feedback is invaluable in that process.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The speakers are great! Easily connect to Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality when paired with a Sony TV or other accessories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate speakers best sound system for the price Clarity of sound and bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, built well and great sound. Very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LarryN,

      Thank you for choosing Sony!

      It brings us great joy to hear your positive feedback about the HTS400 sound bar! We're delighted that you find it well-built and easy to use, and we’re thrilled that you're enjoying the great sound quality. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    blasting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound goes with my setup doent take to much space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juannavarro,

      We're so glad to hear how much you're enjoying your HT-S400 soundbar! It's fantastic that you find the great sound fits perfectly with your home entertainment setup! We designed the HT-S400 to deliver powerful, clear audio from a compact form factor, and it's wonderful to know we hit the mark for you.

      Thank you for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar at a great price! Good sound, wireless sub, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IaPa,
      Thanks for taking the time to leave a review! We are very glad to hear that your new HT-S400 is easy to use and sounds great in your home.

      We appreciate your decision to go with Sony!
      Best regards and happy 2026!
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is an excellent value and worth every penny. Sounds come in crisp and the subwoofer provides a great punch - especially when watching movies or listening to music via the blue tooth function. If you're considering this item and have a Sony TV already - this is a no brainer. Attach the HDMI cord, and the transition is seamless between the two products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Crank It Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound without over the top pricing! Quick and easy to install. Plus......a name you can trust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs well...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well w/ my Sony TV. I like that I can change the base level as I do like a lot more bass in my sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Minx,

      Thank you for choosing Sony!

      We're excited to hear that the HT-S400 Soundbar complements your Sony TV so well and that you enjoy customizing the bass to suit your taste. Knowing you're enjoying the sound experience means a lot to us. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bar for my husband for Christmas. He absolutely loves it. The sound is crisp and clean. It makes such a difference watching TV and listening to concerts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My New Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony soundbar works great. Sometimes I have to turn it down while watching tv or a movie. It’s very loud and great bass and treble.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing sound quality and is a good price. Very easy setup aswell

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bass awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and the bass are awesome I’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound bar. Set up was very easy and pretty good sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, specially for the price point! Its not cinema or surround sound but for 200 bucks, I cant complain! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and get ready. Paired this with a soundbar mount for a clean install. TV output connected to the optical output. Initial impressions were very good, just be aware of installing in a small room, the subwoofer is way too loud. Repositioned the subwoofer away from the corner and lowered the subwoofer setting and it sounds very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good at its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m very thankful for the employee who showed this items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexM,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the HTS400 soundbar and appreciate the assistance you received from our employee. It’s wonderful to know our team made a positive impact on your experience. Your kind words encourage us to continue providing excellent service and quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy because you can afforded. Good quality for what you paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jair,

      It brings us great joy to hear that you find the HT-S400 to be a high-quality addition to your setup! We aim to provide a powerful cinematic experience with our 2.1ch soundbar and wireless subwoofer, and we are thrilled that you feel it offers excellent value. Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exactly as expected, high quality sound, excellent bass. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar is excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use!! It has made a great difference!!

    I would recommend this to a friend
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