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Customer Ratings & Reviews

Sony - In-Dash CD/DM Receiver - Built-in Bluetooth with Detachable Faceplate - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 466 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 466 Reviews
  • Rating: 5 out of 5 stars

    Best I’ve found

    Posted
    pawpaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Well, when I started looking for an AM/FM Reciever for my truck, to replace the Panasonic unit ( factory installed ) , I was looking for a HD Reciever . I had one years ago , in another vehicle , and liked it. At that time , AM radio was all over HD. Now , not so . So, I tried a Kenwood HD radio first . Reception was about the same as the factory unit , and couldn’t find Any AM broadcasts in HD . SO , GAVE up on HD . Then went looking for a pioneer , as I’d had a couple of those in the past . And the reception on them was great . Alas , BB didn’t have any that would fit my vehicle in stock. So , looked at what B.B. had . This Sony was the right size , and the reviews were very good . Didn’t need the CD part of it , don’t carry CDs , though I buy my music on them . I use Apple products , to load the CDs onto. That’s why I love this Sony ! I can connect my Apple to the Sony , over Bluetooth , and enjoy my music , audiobooks, podcasts , whatever . And the AM/FM tuner is Great ! I’m well satisfied with the Sony , as I am with my Sony TV , and Home Reciever . My only complaint would be B.B. has such a small selection in stock , to choose from . B.B. pushes Alpine . I’ve owned them . They aren’t worth the price, for me , at least.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great stereo, bluetooth is mostly wonderful

    Posted
    Meloni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is one excellent CD player! I got it for the Bluetooth capabilities, not realizing that you could also make and receive calls with it as well! The calls are very clear on both ends, doesn't sound like speaker phone on the other end. The CD player works great, and the radio function does as well. The only complaint I have is the Bluetooth for two devices. It won't switch easily from one device to the other without turning your Bluetooth, on your phone, on and off a few times. But it works great when you can get it to. Great reception with the Bluetooth. I saw reviews where people complained that they couldn't get the clock function to show and how hard it was to switch to radio or CD player. I found all functions very easy to find and/or display within a few minutes of playing with the buttons. The other reviewers obviously are impatient or perhaps didn't read the instructions? I love my new stereo/ CD player! I highly recommend this to anyone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent for the price point.

    Posted
    quest1966
    • Verified PurchaserVerified Purchase

    I spoke with an installer at Best Buy to some length after buying and returning this unit. From his perspective, most of the top brands (Sony, JVC, Kenwood, Pioneer) are virtually identical in quality of music output. I returned this because I thought the quality was too low when using an MP3 player. Truth was that MP3 and AAC files are significantly lower in reproducing music quality compared to a CD, If I had known this, I would have kept it, particularly after replacing it with a JVC KD-R880T. I found the menu navigation far more intuitive and easier with the Sony. More importantly, the BT on the Sony worked flawlessly on two of my devices (both older) with no need to reconnect each time I took a trip. The JVC BT function was impossible. More on that in a separate review. I will likely go back to the Sony.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fine replacement for standard Toyota stereo

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My money jar was full, so it was time to replace the stock stereo in my Toyota Highlander. Checked out lots of reviews on line. My Wife & I are partial to Sony, so I went with this one. I was sold by the Sony name, the USB, AUX & bluetooth input options. Also, Best Buy was offering free installation on Sony units. That was a real treat. I don't generally care for bluetooth, but the Sony pairs effortlessly with my iPhone & I listen to audiobooks, so the compression is not an issue. I also like the soft blue light, rather than some of the units that resemble the Las Vegas strip with the garish lights & flashing. I prefer that my care stereo play music & not vie for my attention.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product for the price point.

    Posted
    larysius
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They're not a whole lot to say about likes and dislikes. This was a replacement for the stock step in my car today did not have Bluetooth, not song id for FM radio stations. The auxiliary port was going out, and repairing it would have costed more than a new radio. I didn't need anything overly fancy and didn't need a touch screen double din setup, so this fit the bill. Does everything I need and wasn't expensive. The Bluetooth sometimes doesn't connect, but it's rare enough not to be annoying, and it's just a matter of shutting off and restarting my car to correct. Sound is great, and feature-packed for the price point.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello larysius,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Rating: 5 out of 5 stars

    Good Stuff

    Posted
    LongPig
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit has far better sound than the stereo that came in my car. I expected better, but am pleased with just how much more detail I can hear. I'm still using the stock speakers, so I realize I'm not getting the best out of the Sony. Bluetooth paired quickly with no problems. I mostly listen to audiobooks on an iPhone SE & occasionally crank up music from CDs. The AUX input lets me plug in a SanDisk MP3 player as well. At first, I thought the display was busy & that I might have trouble with all the options crammed onto the faceplate. But familiarity with use took care of those concerns. I would recommend this unit to anyone looking for an upgrade from the stock player.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor installation

    Posted
    Micah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The radio and all of its functions work great, the installation on the other hand lacks something to be desired. This is in fact the third thing I have had installed at this location, and there has been something wrong with all three. They managed to break my wife's dash when installing the remote start and keyless entry system. They made my son's manual door locks not work when installing the keyless entry system. In this particular truck, the radio install does not match the rest of the dash, it looks like I hired a third grader to put it in. I have given up and repaired it myself.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Confusing Menu

    Posted
    Technolust
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for my dads truck since his did not have Bluetooth. The sound quality is absolutely fantastic. However, we don’t have any amplifiers connected to it so it is out-of-box. I gave one less star because the user interface and menu systems are confusing and easy to get lost in. Really just to big of a learning curve for a simple radio. Since, my dad enjoys listening cds abd the Bluetooth from his phone, which both work flawlessly with great audio quality, I can’t complain about having to learn a confusing menu system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good enough for the price

    Posted
    scottwski
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this to replace a previous Sony unit that crapped out on me. The Sony model that quit working (MEX5100BT), which only lasted for a year, and this new one were close enough to each other that I could use the existing plug in. I may have caused the short lifespan of the 5100 unit. (If you only have two speakers, DO NOT hook up front and rear wires coming from radio to one speaker- back of the unit got super hot before I found out about this.) This radio is installed in a Case 9370 tractor, so perhaps dust got in there also. If it weren't for the fact that I just wanted to swap out the radio and not rewire the plug in, I might have went to another brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great stereo for the price

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had purchased a Sony stereo back in 2009 and it was time to replace the unit after 9 years so I decided to get the upgrade. This stereo is great, bright, and the sound is about 10% better than the old stereo. The only drawback is that they have the bass button between the radio station buttons and you can change the quality of the sound if you misplace your finger on the buttons. Other than that I am completely satisfied with Best buy and their installation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Will not connect

    Posted
    DinoMino
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For some reason it will not connect to my Android smartphone it was a LG Stylo 3 when I will get into the car it will connect when it felt like connecting automatically since then I have changed a phone to a Samsung 7 and it connects most of the time but not all the time when I say connect I mean the Bluetooth I think it has a mind of his own. I'm not sure but also I heard Sony was not a good brand, but for the price, I thought it would be a little bit better.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sony MEX-N4280BT

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Sony stereo links to my iPhone 7 via bluetooth so I can play music and make hands free calls very easily. However, when receiving a phone call the unit does not allow for the call to come through the vehicle speakers when the receive call button on the stereo is pressed...I have to fumble-f**k around and hit a few buttons on my phone for that to occur. I have not been able to find a fix for the issue through Sony eSupport at this time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy install, great sound, easy to operate.

    Posted
    Osprey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I installed this in a boat, along with some Polk Audio waterproof speakers. The sound is phenomenal even at ear shattering volume! The Sony unit has way more features than I need or will use, but the basic controls I frequent are not buried under layers of complicated instructions. They are simple and “out front” so that I don’t have to consult the users manual every time I turn it on! That’s a plus in my book!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just has a couple faults

    Posted
    JensDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like how it sounds. It's fairly easy to see and operate. I was not able to play mp3 from a thumb drive, but that may be mostly the user (me). The issues I think should be addressed are the location of the bass boost button, because I tend to frequently hit it accidentally as I am a channel switcher and push presets by feel. Also there is no mute that I have found, or if there is it is not easy to see.(again may be me?) I've used JVC for 15 years, and 3 cars, and I'm used to their configuration. Other than those couple items, I am pleased.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    car radio

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am disappointed in this radio. The face doesn't show what radio station I am listening to only if it is AM or FM. And the light for the clock is so dim that I can't see it when wearing my sunglasses during the day. And it is very difficult to switch radio stations. The buttons are extremely small and I have to select AM or FM band for each station that I have already programmed as AM or FM. Way too much work for me!!! And I need the clock to be much brighter and the radio face lights dimmed!!

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Mary, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rating: 4 out of 5 stars

    Better than expected

    Posted
    Brent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this unit to replace a Pioneer that died. It's a very nice looking unit and it was purchased on a sale before just before Christmas. For the price I did not expect much. It suits its purpose very well. I was not trying to purchase a stereo that would blow out eardrums but this unit delivers quite well in that regard and is crystal clear.. The only issue I have with this unit as with many made today is all the multifunction switches and the graphics equalizer needs to be graphical.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great replacement for my old truck

    Posted
    Loogie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace the defective radio in my 98 GMC pickup. I caught it on sale for a little over $100 with free installation. Keep in mind for the free install you’ll have to also buy their install kits which will run another $50 or so. It is a great radio though. Comes with a small handy remote control. Connects easily to my IPhone 7 and even includes a microphone for hands free use of the phone. I’m very satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Many features

    Posted
    Antt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Radio has many features to play around with and adjust to a person's preference. Radio came with everything needed for the install. Cool feature is although the radio emits a bright blue light (annoying at night) it can be dimmed to a very low soft setting so its easy on the eyes and then to very bright if desired maybe during daytime use. The bluetooth feature is great as well and pairs to the phone fast and easy to setup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great radio

    Posted
    Tthop
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a 2006 Chrysler Sebring convertible that had a radio with no aux inputs. I bought this so that I could Bluetooth Pandora. I found it came with a bonus USB input as well as an aux input. Both are excellent and there's enough power to listen with the top down on the highway. There's an external microphone that was installed and works perfectly when stopped. Hands free when the top is down is never good so it's not the radio's fault. Installation was perfect, quick and worth the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great radio for daily use

    Posted
    BBConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The radio offers great features and fantastic sound. The only issue I had with it was all the fancy bright lights. The radio was a little annoying at times even with the lights are dim for night use. The led lights are still very bright. Keep in mind this radio was installed into a vintage car from the 80’s. This was a time where interior lighting was very monotone. I would recommend this unit for anyone but for vintage car owners this unit might be a bit flashy.

    I would recommend this to a friend