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Customer Ratings & Reviews

$209.99

Customer reviews

Rating 4.5 out of 5 stars with 6692 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,692 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is an excellent product that exceeded my expectations. It is made with premium materials and feels very solid and durable in the hands. The battery life is quite reasonable for its performance, lasting long enough for extended gaming sessions. As long as you have a strong and stable internet connection, the PS Portal functions smoothly and provides an impressive remote play experience. Overall, I’m very satisfied with this purchase and would definitely recommend it to any PlayStation owner looking for a high-quality way to play on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice option for my situation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item so when my girlfriend wanted to watch TV I could still play my PS5. It works great! Has an easy setup and graphics look amazing. So far I've only played two games on it. Connections are basically having your Ps5 on and then you can change your channel to something else. It's basically another controller with a screen in the middle. I wish it was more portable like the Asus rog ally x or one of the other handheld gaming systems. But this works for my situation. Hope this helps! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this thing is much better than I had originally thought. When I first got it, it was dropping frame rate a little bit so I was a little concerned. Then I realized that my PS5 was not connected via Ethernet. Once I updated it, I haven’t had many issues since. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure about getting it after seeing reviews and used ones for sale. Peole have the wrong idea about how these works! It is not a game system by itself, it is just remote play and BETA cloud streaming! Plenty games to choose from on the beta to keep you entertained. Great for gaming away from home, at home, work, anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it for yourself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a bunch of reviews talking about the wifi connectivity, but i have not had an issue. I run a google mesh system and as long as i am not actively walking around the house, i haven’t had the issues i was warned about. Battery life is great, about three hours of continuous play on Gran Turismo. The only issue that I’ve encountered is that you cant run two of these from one system (the PlayStation it is attached to has to be on the wifi network). But the kid can play xbox while im playing PlayStation. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation portal is awesome. It is exactly what my husband wanted. He wanted something he could play his ps5 on even away from home, he originally got a backbone for his phone from another place, but it would not work very great. Then when he saw this at best buy I got it for him for Christmas and he said it works great! He can play it anywhere with wifi or a hotspot and the quality on the device is perfect. Even I have started to enjoy it as well. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, I'm pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Dad Time After the Kids Take Over the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PlayStation Portal for myself after realizing the TV in my house is permanently claimed by my three kids. This thing has been a lifesaver. Setup was quick, and once it synced to my PS5, I was gaming from the couch, the backyard, or wherever I could grab a little peace and quiet. The screen looks great, the controls feel just like the DualSense, and it’s surprisingly comfortable to use for long sessions. Every now and then, it’ll lose connection to the PS5 or the image will get a bit pixelated, but it always reconnects quickly and keeps going strong. If you’ve got a full house and still want to squeeze in some gaming time without fighting over the TV, this little device is a game-changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony & PlayStation has changed the game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It’s almost as if I have two PS5s. With the recent update that Sony added you now can stream PS5 games with PS Plus Premium membership. I’ve yet to have any lag with my 5G internet in my apartment. It’s well worth the 17.99 a month because they are adding more & more games to the line up which already contains like 100 or so games. You have PS3 games, PS2, just a crazy catalog. It’s nice to be able to lay in bed & play my games & still watch tv etc. The Switch finally has a bit of competition with this. I can’t imagine what the next handheld from Sony will be like. This is definitely a beta for something bigger to come, & with this update it is well worth your 199.99 + tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go if you pay for premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a console, but I travel for work and was disappointed that I wouldn’t get to use my console at home much. I was on the fence about this until the newest update came out for cloud streaming. This portal is AMAZING. The only downfall is having to pay for the PlayStation plus premium if you want to use it on the go and not have to worry about your console at home being in rest mode. I do love the fact that I can be using the portal and the console at the same time, as long as two accounts are being used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Remote Play Device for PS5 Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised by how smooth and responsive the PS5 Portal is. The display is crisp, controls feel just like the DualSense, and the setup was super simple. As long as you have a strong Wi-Fi connection, this thing runs flawlessly. I can keep gaming even when the TV is in use, and it’s perfect for relaxing on the couch or playing in bed. Definitely worth it if you’re deep in the PlayStation ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. Nice to be able to play my PS5 games while the kid watches Monster Jam. Make sure your PS5 is hard wired to your router. Also turn off HDMI-CEC so waking your PS5 doesn’t turn on your TV when connecting with the Portal. COD is playable online when on the same router with minimal input lag, input lag is greater when playing remotely thru WiFi, like at a hotel. Get a skin, case and screen protector! You can’t stream media, only play cloud games or games on your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a trip to Orlando and took it and it was amazing it was functioning well and had no problems with the connection. I recommended leaving your ps5 on rest mode that way if you have the ps app you can turn it on anywhere your at and could use your ps portal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I will say when I bought it. I don’t think I read it right but you have to be on the same Wi-Fi as your PS5. I still kept it and I still use it every now and then it lets me wander the house while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted and expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my iPad paired with a dualsense for remote play since I’ve had my PS5, but this is just so much better and more convenient. Now, I can literally play my PS5 games just about anywhere and not have to worry about having somewhere to place my iPad while playing. The pottal also does great with reconnecting if it drops connection unlike the remote play app on tablets/phones. I tried a backbone for a while but hated tying up my phone to use just for that. My only complaints so far are that the touchpad integration feels kinda thrown in, and I’m also not a huge fan of the PS button placement. It’s not perfect, no…but I’ve been loving it since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Portal Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want to play PS5 games on the go. The controls are very comfortable and the screen looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes gaming so much more convenient! The device looks and feels great, and really enhances the PS5 experience if you’re looking to enjoy your games in a different location from your usual setup. Glad I made the purchase and would recommend to anyone who might be on the fence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK if you can't use ethernet for your PS5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am so sick of the "YoU sHoUlD pLuG yOuR cOnSoLe InTo EtHeRnEt" responses about improving performance with this. We get it, wired is always better; not everyone's setup allows for that! In a world where so many devices are wireless, and Sony expects you to remote play on sometimes crappy wifi, it is shocking to me that in the same home / on the same network you end up with enough latency to make it drop connection or get grainy/laggy. It gets a little better each update, but still kinda lackluster and it is so odd that it - pretty much across the board with people on the same wifi for their console - will perform better outside of your home when they're on separate networks! Sometimes I just want to play in bed or something and it's kinda bad at that. Overall it is a really cool device and when it works, it works well! It's a compelling alternative to other handhelds especially with more recent ones like ROG Ally X and MSI Claw costing $800-900 and continuing to rise with each new handheld! For $200 you can play your games on, what I feel like, is a more ergonomically friendly device and better controller. GOOD: - Controller is great, if you like PS5 controllers - Adaptive triggers work on it! - Screen looks nice - Light weight compared to other handhelds like Steam Deck, Rog Ally, Lenovo Legion Go. Nice alternative here. - Access to your PS library without re-buying games for PC on other handhelds BAD: - Latency can be atrocious, especially on the same network. Often have to reboot this and my PS5 to get a solid connection to play, which is a bit of a known issue/workaround. - Anything competitive or really input lag sensitive starts to feel almost nauseating with delays or mismatch to what you expect - Should allow direct streaming of PS Plus stuff, which initially didn't and won't be fully realized unless they include that. Take out my need for PS device for remote stream games and eliminate a hop! For $200 it's good, but if you have a handheld and want to use something like Chiaki it sadly works better most times on wifi, so I would go that route before buying this. If you have your PS5 on ethernet, let 'er rip and this probably works great!

    I would recommend this to a friend
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