Customer Ratings & Reviews

I read a lot of mixed reviews about not being able to stream your games without being on your home network…. I have been able to stream my games from anywhere with WiFi

Quality product. Would recommend decent internet connection throughout home, or whenever you are located. Games run smooth, but of course become pixelated due to connection. Great design and product. *Only purchase if you are a PlayStation 5 owner*

I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

I love the screen size and controller design. But if it could ve used to stream from video streaming apps it would be amazing. Also add bluetooth so we can use the headphones of our choice. If this also had OLED and a brighter display, i would pay an extra $50 for it.

Overall, the Portal is great. It takes some tweaking of your PS5 for optimum running, which isn't ideal if you are traveling when you discover the connection is unstable. The cloud gaming access makes this a solid handheld option for PS5 gamers. The open box unit was definitely worth purchasing.

I have had this Portal since launch and held off reviewing until I had several games and over a month under my belt. I will start off saying my review and rating is based on what it is supposed to be, a 'portal' to access your PS5 content already in your PS5. I will not be saying what it could have been, or what people might want it as. The baseline for my use - I used this on my home WiFi that my PS5 was also hooked up to. I have basic internet and the Nest Wifi points inside my 2 story+basement house. My PS5 is connected to my basement TV which I do not always have access to, or I am too lazy to go to the basement for a short gaming session (under 2 hrs). I also have kids, so I cannot always break away to the basement. On our WiFi we have 2 phones, 4 tvs, 2 tablets, and a few other minor items running at the same time as my PS5 and Portal. Internet connection - as mentioned above, I don't have anything high end on my WiFi, but I have not ran into connection issues. It may take 5 to 10 seconds to "wake" my PS5 from rest mode, but it has connected every time. While playing I have not listed connection, and have rarely noticed a delay. I say rarely as I did encounter a slight delay during a major boss battle in Spider-Man 2. It was only once, but I imagine that any scene that causes a major strain on your PS5 could cause a delay. I have not tried this on COD, but I have used it with Destiny 2 online play without issue so far. (Again, this was used at home on the same wifi as the PS5) Battery - it charges fast, even from near dead. My sessions have lasted up to 2 hours and I still have battery left. Again, this is why I have it, not for long sessions. Graphics - if you have used remote play on your PS4 or phone to play PS5 games, you will know that the picture is not as clear as a 4k TV directly connected to your PS5. However, with the portal, the graphics are stunning for remote play. I am impressed, and say that this is worth using. Build - the Portal is made to feel like the Dual Sense controller, and it feels and looks the same. It is as durable and has the same features. The joy sticks are a little smaller, but barely noticeable. The screen is large and in charge, but I feel it is perfect. The distance between hands feel just right. Audio - The speakers sound great, but I do have a gripe. The speakers are located at the back/top of the unit and shoot the sound away from the user. I think it would have been better if it faced the user. Wireless headphones - This is the main reason I did not rank as 5 stars. The only wireless connection for audio is if you buy the Pulse Explore earbuds, or the Pulse Elite headphones. You CANNOT use the Pulse 3D or any Bluetooth earbuds. I look at this as a money grab. I have the Pulse Explore earbuds, and they work great with it, but I debated buying a set as it was not ideal. THE GOOD - Great graphics, good speakers, great overall feel, good build, good connection and ease of use. THE 'BAD' - not necessarily bad, but annoying is the fact you cannot use regular Bluetooth headphones or ear buds. And just a personal gripe, I wish the speakers pointed to the user, not away. Overall, I find this product perfect for people like me that want something for quick sessions without having to go sit in front a TV, or fight over the TV with other house members.

The PlayStation Portal is a revelation for PlayStation gamers! Forget being tethered to your TV – this device lets you take your PS5 experience on the go, and it does it brilliantly. The screen resolution is absolutely stunning. Details pop, colors are vibrant, and it truly does justice to the incredible graphics of modern PS5 games. You're not sacrificing visual fidelity here; it's like having a high-quality portable display dedicated to your games. But a beautiful screen is nothing without performance, and the Portal delivers in spades. The near-zero latency is a game-changer. I was blown away by how responsive the controls felt. It's so smooth and seamless, you quickly forget you're not playing directly on your console. Whether you're engaged in a fast-paced action game or carefully navigating a complex puzzle, the Portal keeps up flawlessly. And let's talk about battery life. It's genuinely impressive. You can get a solid amount of playtime on a single charge, which is perfect for long commutes, travel, or just chilling in another room. No need to constantly worry about plugging it in. The PlayStation Portal hits the sweet spot of portability, performance, and battery life, making it an essential piece of kit for any PS5 owner. It's a true game-changer!

I have put probably a 100 hours into gaming on this so far and really enjoy it. The only complaint I have is, if you don't have decent internet it will not play well. Other than that, I have really enjoyed it and the black looks really good.

It was A open box but in excellent condition being playing it pretty much every day works well with my setup.

Great if you have a PS5 or just want to play on the cloud gaming. (Monthly fee) with limits. The controller and screen are perfect for a handheld gaming setup. Just wish it was a dedicated system.

I recently got my hands on the Sony PlayStation Portal Remote, and I have to say, it's a game changer for any serious gamer! From the moment I unboxed it, I could tell that Sony paid a lot of attention to detail. The sleek design is inviting, boasting the iconic PlayStation colors while still being comfortable to hold for those extended gaming marathons. Setting it up was incredibly straightforward! It seamlessly connected to my PS5 without any hassle—thank you, Sony, for keeping things user-friendly! The remote gives you direct access to all your favorite applications and games, making it so easy to switch between them without fumbling through menus. I absolutely love the dedicated buttons for popular services like Netflix and Spotify; it saves me tons of time! One of the standout features for me is the responsiveness of the buttons. They have a satisfying click that provides a tactile feedback which helps improve my overall gaming experience, especially during intense real-time matches. The remote is also surprisingly lightweight, so I don’t experience wrist fatigue after hours of gripping it while snugged up on the couch. One of my favorite aspects has been the ability to power on my console from the remote as well; it's perfect for those spontaneous gaming moments—imagine quickly turning on your PS5 after a long day at work and diving into your immersive world without the extra effort of getting up! As for troubleshooting, I’ve faced no hiccups whatsoever. The signal range is excellent, and I can control my PS5 even from a different room, which is impressive and adds a level of convenience that keeps me coming back for more use. In conclusion, if you're a PlayStation enthusiast like myself, the Sony PlayStation Portal Remote is a must-have. It not only elevates your gaming experience but also makes it more enjoyable and comfortable. Highly recommend it to anyone looking to enhance their setup!

I love this controller when I am on the go. I have it connect to my phone's Hot Spot and it's like I never left home

As a father that constantly has to let my kids use my tv or follow them around the house to make sure they’re safe. This remote player is amazing, so addicting , I don’t even care to play on my tv anymore. I take this thing with me to work, family gatherings and even to ER visits

Great additions to my gaming collection. Easy set-up.. Can play it anywhere and the screen is a great size for gameplay. Enjoy playing it in the bed or on the couch if my wife is watching tv.

I like the idea but the controlling on actual gaming is off and you must have a strong internet connection to play

I love this thing, whenever I want to play my ps5 in bed I grab it and jump in bed. It works so well. It’s so sleek too. It’s not a bad price at all. You get exactly what you pay for with this device. I love it.

Bought one for my son to use around the house AKA in the restroom or sitting in the livingroom. His worked as intended. I decided to buy one for myself and take to work to mess with during downtime. I was worried about internet connection, lag and overall functionality of the device. I left my PS5 on rest mode got to work and at lunch linked the PSP to the internet and it only took a few seconds to connect. Now, the wifi at my work sucks but the games played flawlessly with no delays, lags, pixelization or disconnects. I played the downloaded ninja turtles collection from the monthly games for about 10 min and I played Star Wars Outlaws for about 20 min. No problems as of right now. Im guessing that for others that had trouble it was user error because i was ready to return mine if it didnt work as intended but it did work so i will keep this in my desk for when ive got downtime and or just need something to distract me. I will update if i have problems down the road.

i travel a lot for work and it is not always possible to bring the entire console query c me. being able to play playstation exclusives and utilize my playstation 5 while away from home has been an awesome experience. recent updates to this unit has also made it possible to cloud stream the available library that comes included with a PS Plus Premium membership, providing a more consistent quality than remote streaming, also making it so this unit can function as a standalone device without technically needing a PS5 to use, as was the cade prior. i give this unit an 8/10 rating for it's functionality, quality of build, and convenience.

You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

I absolutely love this device! The ease of use and the ability to play anywhere with an internet connection is a game changer