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Customer reviews

Rating 4.5 out of 5 stars with 6692 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,692 reviews
  • Rated 5 out of 5 stars

    Why not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need strong WiFi and a premium PlayStation plus account, but if those things are something that isn’t a decision maker. This device is definitely something to get, it’s great for being around the house, or traveling on a hotspot when you need a bit of a gaming fix in .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for remote play. The PlayStation Portal is easy to set up and works smoothly with my PS5. The screen looks great, controls feel just like a DualSense, and it’s perfect for gaming away from the TV. Really convenient and well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer for Portable PlayStation Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PS Portal, and I’m absolutely loving it! As a fan of portable gaming, I was excited to try out Sony’s take on a handheld device that works seamlessly with the PlayStation ecosystem, and it does not disappoint. The display is stunning—crisp, vibrant, and clear, making it ideal for gaming on the go. The controls are well-placed and feel comfortable in the hands, even during extended play sessions. The feel of the device is premium, and despite being compact, it offers an ergonomic design that’s easy to hold for long periods. One of the standout features for me is how effortlessly it pairs with my PlayStation 5, allowing me to stream games from my console in high quality with minimal lag. Whether I’m playing AAA titles or indie games, the experience feels surprisingly close to playing on a TV. The remote play functionality works flawlessly, and I’ve had no issues with connectivity, even when I’m a few rooms away from my PS5. The battery life is decent, lasting a few hours of continuous gaming, though it can vary depending on the intensity of the games you’re playing. The charging is also quick, which is convenient for short sessions. Overall, the PS Portal is an impressive device, combining portability with powerful performance. It’s perfect for gamers who want to keep playing when they’re away from their console. I highly recommend it to anyone looking to enhance their gaming experience on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony handheld device is a plus. Its just a better way to travel without taking the entire game system with you. The size is good too. This is like alien technology. The charge lasts long but you must have good wifi for the best results. Im still learning how to use it so stay tuned for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this product! I’m not gonna get into the techs and specs about it, but all I can say is that this little device is very versatile. There’s times where I just wanna chill in bed, or on the couch and don’t want to be facing a big screen the whole time. So with this device it gives me the ability to play it anywhere I’m connected to Wi-Fi. I had my doubts about it, but I mean instead of being on my phone in the toilet, I can be on my Portable lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my boyfriend for Christmas and he loved it. I recommend it more for when you want to play solo games I don’t really recommend it for games like Rivals, Apex, Battlefield etc, because it is a slight delay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my playstation portal i got it for father's day it goes with me every where on trips just playing this handheld is awesome also the new updates are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portable. I definitely love the fact that you can take it anywhere with you. Or you need to set an internet connection. Play all the games from PlayStation in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Took a little while to figure out how to set it up to my ps5 but once I did it has come in handy. The picture quality was a lot better than I thought as was the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The travel case is good and the protective wrap is fine but it makes it diffuse to charge the Portal on the charging station when it's on. Charging station seems to work decent enough as long as the Portal has solid contact with the adapter. Not a bad purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it promises, and nothing that it doesn't. Screen looks good, but is a little small for some games. WiFi connections are not great, and even with WiFi connected, sometimes will not connect to your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Accessory for continue playing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, definitely is not for everybody but if you are looking a secondary experience for your Playstation 5 set up is a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work pretty well as a streaming device especially now that you don’t need to be connected to a ps5. Games have occasionally crashed on me, which I’m unsure if it’s an internet issue or something on PlayStations end. Overall I’m pretty satisfied with it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision to purchase this item. I love my Playstation and being able to literally take it on the road with me is great. Works perfect with my cellular hotspot and all my games are available to me. Great graphics and the controllers also feel great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote that keeps you connected and sometimes I use at home more than PS5. Only downside you do need strong WiFi but hotel free WiFi works pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for quite some time and with the new streaming ability it was time to purchase one. It’s a great addition to my gaming needs. The screen produces a gorgeous image. Works great on a WiFi signal. I will add I have not had any luck using my phones hotspot- but other than that I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat device, poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old loves this device. It's portable, screen quality is good etc. The downside is the internet connection is really sketchy. It doesn't matter where we are it cuts out regularly. I assume this is an issue with all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Playstation Portal remote player able to play with it on christmas day at every family member home this was indeed a great purchase. Also how easy it was to just pick up at BestBuy no holiday rush there fast and efficient great team at the 86th street location im Manhattan

    I would recommend this to a friend
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