The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 4 out of 5 stars
Worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this purchase, it came in 2 days and works great. It sometimes takes a minute to start but I can play all of my games anywhere in my house. No connection issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it’s a great product. Was given to me as a birthday gift. It’s nice to be able to have my ps5 on the go. The one big complaint I have is your WiFi is a little shaky do not expect to connect to the ps5 very well. The cloud gaming feature still works good so streaming is a plus.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing addition to the PlayStation 5. Would highly recommend to anyone who’s looking for a way to still have access to your games or gaming system while on the go.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! It's nice to be able to play Battlefield 6 or Mortal Kombat in another part of the house while you're watching your parent recover from sickness, but don't want to leave tjeir side. It's also cool to be able to play games on the cloud, and the streaming while I'm in a hotel or airport in another state is smooth.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a wonderful addition to our PS5 in which we are extremely happy with. it allows additional play from another room and enjoyment for the other players in the house. I’m so happy we purchased it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great device and I generally like playing it but the biggest downside is the stick sensitivity. There's no resistance like I controller. I've tried thumbstick rings and extenders but it doesn't change anything. If they would put better sticks on this it would be five star
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks very fashionable and great feeling to hold it.Only problem is works well with stable wifi from 15mbps going up. so some phone networks might not work well with the device which will make it useless.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly on my home WiFi. Took about 15 minutes to get it updated and connected then it was game time. Battery lasts about 3 hours but that may vary. Fast shipping I ordered it on a Friday and had it by Monday.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was great for my situation. Basically I wanted the PS5 in the living room so everyone in the house could access it but still wanted a method of playing my games in my room. The wifi router happens to be in my room and my PS5 is connected with an Ethernet cable so I get a perfect connection 99% of the time. Randomly I do get some buffering where the picture gets laggy but it quickly corrects itself. Previously I tried a backbone controller but I really wanted a bigger screen plus with the backbone you basically lose your phone while you play. Now for the cons, the most obvious is there is no Bluetooth and with a handheld that's surprising. Not sure if it was my headphones but the headphone jack on mine seems to lose connection and I have to reinsert it to register. I did buy open box excellent so not really bothered since the speakers largely get the job done. But the thing that bothers me most is the psp portal not being able to turn on your PS5. You either have to leave it in sleep or on all the time from seemless connection to your ps portal. For me I just turn my PS5 on and walk back to my room once it's connected but it's definitely a hassle. Overall I recommend it if you want access to your PS5 in multiple rooms. I can't speak on how it handles out in the world.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is like you are playing your ps5 on this display literally. It’s a mirror image of your setup. Specifically when you are on the same network as your ps5. I haven’t tried it outside of my network.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
as a dad of 4 kids playing on the big screen it gets hard for me so i decide to buy the play station portal and it was worth my money i can play anywhere inside my house
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this portal. I originally bought the white one and turned it back and got the midnight black one. I have no problems with internet connection. It doesn't lag for me. It's perfect for my everyday use around the house.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a powerful device but it could do more in my opinion it needs more portal capabilities make it fully portal with a opinion to screen share and its a 5 star
Using the Portal much more than i thought i ever w
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very very hesitant to get the Portal, i wasnt sure i would use it enough to make it worth it, nor was i sure if it worked well due to a lot of reviews saying its laggy and takes a lot of time to connect. I am pleased to say it is SO worth it!
The over all build of the portal is great, at first glance i thought it looked fragile and cheaply made, but it is much sturdier than i thought. The controller grips feel exactly the same as the duelsense controllers, just with slightly smaller control sticks.
Lets just say my internet at my house is patchy at best. My provider is very unreliable but its the only option in my area. With that being said in my house i have no connection issues with the portal and very little lag (only stutters if we have a bunch of devices on the wifi at once and "high traffic times" when close neighbors' signals jam up), but that was maybe one or two nights. I also had issues getting disconnected from the wifi one night but im chalking that up to the service provider and not the portal!
Over all i would say, if you would like to play PS5 as your tv is taken up by a significant other or you want to watch something as you game, the portal is for you. If you want to go lay in bed and play a bit before falling asleep, its for you. If you travel (to places with wifi) its for you. I didnt think id use it as much as i have, i originally thought "oh its not for me", but i have found myself making excuses to use the Portal. I have run a variety of games on it, from simple games like PS classic games and Stardew Valley, to more demanding games like FF7 rebirth demo, God of War Ragnorok, etc. All have worked perfectly.
The screen is bright and looks great even for just an lcd. One down point is the fact that the lowest volume setting on it is still VERY loud, so if im playing in bed and my fiancee wants to read, i end up needing headphones, which you can use a 3.5mm wired headphones, but not bluetooth!
If you have the means to get one and are able to snag one as its in stock, do it! Its very worth it for even casual gamers!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PlayStation Portal is perfect if you want to play PS5 games away from your TV. The 8-inch screen looks sharp, and the built-in DualSense controls feel just like your console. Remote play works well with a strong Wi-Fi connection, and the new cloud streaming option is a nice bonus for PlayStation Plus Premium users.
Future of gaming as long as you have a strong Wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, cloud gaming is the future! I am so bought in as I can just pick a game on start on the fly. Great for busy professionals who just want to get lost on a quick game.