Customer Ratings & Reviews

I had the white one. But this black one?! Is HEAT!!

A luxury device to have if you have stable internet, Disclaimer connect the LAN cord anytime you lr streaming your game. The cloud streaming works fine either way.

Love this portal, every ps5 owner should get one. I had doubts but not no more love everything about it.

I love this so much! I use it all the time. I had the backbone, but honestly this is worth the extra $100 dollars.

This thing had me confused at first; why would I need something like this? Then I read about other people playing games on it while leaving the tv free for other people and idea seemed great. I had to wait awhile to get one but it serves that exact purpose for me. My PS5 is literally in my room but I like to listen to familiar media like tv shows while I game so I play on the Portal while listening to tv shows in the background. The Portal is perfect 99% of the time; once in a while it’ll take a slight pause but it’s never ruined my gameplay. I’ve been playing Uncharted: Lost Legacy and that game has run smoothly every time I play with the slightest little pause once in a while but it hasn’t ruined my enjoyment of the game. My only complaint of the device is with Best Buy specifically; I ordered online for in store pickup and my box was extremely dented; thankfully the Portal itself wasn’t damaged but any store associate should’ve known that kind of packaging shouldn’t have been given to a customer, it just looks bad on the company. I’ve included pictures so people can see what I’m talking about. Like I said, the device is great, Best Buy associates need to put more care into how packages are handled.

While the PS Portal isn't for everyone this controller is great for multi-taskers or for those who want to compromise with others who may want to watch the main TV while you still have the desire to game. If you are looking for the next generation "on-the-go PS handheld device this isn't it. However, if you are looking for the best use of Remote Play the PS Portal is the top device for that. As someone who used to play on the iPad, I find the Portal a much better investment (provided you have strong WiFi connectivity). The signal remains strong in any part of your home provided that you have high-speed internet of course. Sound quality is amazing whether you are using headphones or the speakers. It's almost on the level of Apple Airpod Pros. And just like an Apple product, it is user-friendly in terms of install and connectivity. Additionally, you also have the same capabilities as the Duel Sense controller, including immersive haptic feedback, dynamic adaptive triggers, a built-in microphone, and a responsive touch screen. For me (and others like me) this is a great component to add to your PS5.

After the newest update allowing game streaming, this is a must-have for those who travel and have access to good internet speeds. I have 1k Gbps internet at home, and it does not lag at all. Picture quality is amazing! The sound is really good, but it has a 35mm input if you have headphones, so you can save on buying Sony's dedicated accessory headsets. If you don't like it, return it. Then, someone else can get an open box and save $50 just like me!

The PS portal is surprisingly convenient. When my wife wants to watch a movie on the TV, I can still play my PS5 through the PS portal. My son has also been very happy with the portal. A few things to note is that you would need to look for accessories in amazon. Also you have to connect the portal to your PS5 before you can use the PS portal when away from home. I can't think of any negatives to mention. Overall very convenient, and cheaper than most hand held devices.

Love this purchase, I take it to my job everyday to play during my breaks. Currently playing assassin’s creed graphics are perfect.

i love how quick i was assisted with my purchase,i knew it was the last one in the store so i had my question answered very quickly if it was still available:)

When Sony first revealed this handheld device, it was not appealing to me at all, but once I started to hear good reviews about it, I was persuaded to see for myself. Took some time, but eventually, I was able to get my hands on this elusive gaming device (I refuse to get ripped off by scalpers). The set-up was pretty straightforward, all you need is your PS5 Console and a strong sustainable WiFi connection (preferably the same network connected to your console). So, my PS5 console is hooked up in my living room, where 80% of the time it's being occupied by my wife and kids, and when you add in 50+hr work weeks, I rarely get the opportunity or have the energy to sit down and enjoy a proper game session. But, now that I have the PlayStation Portal, I'm able to game at my leisure, in the comfort and solitude of my own bedroom. Couple things to be aware of, if you're a traditional gamer like myself, who likes to buy physical disc games, whatever game you wish to play on the Portal, that physical disc has to be in your PS5 console in order to work. Also, if you wish to play on your Portal a good distance away from your PS5 console (car, work, etc.), unless you have a strong WiFi/Hot Spot connection, the Portal will have difficulties with streaming your game. Overall, the PlayStation Portal is a remarkable device, that has completely blown me away, and I can't thank Sony enough, for creating an outlet for gaming parents.

Does what it’s advertised to do, also needs a strong reliable internet connection for it to function properly.

Super cool way to take PS5 mobile keeps the game going super sleek awesome screen!

Awesome! Great to have in any room . Connection is very easy and kids love it

First off, I got this open box. It was a little dirty and the USB wire was missing. Once I cleaned it, it was in great condition. The device itself does what it was meant to do but not without its hiccups. The PS5 needs to be wired for a satisfying experience. Also, I had to do port forwarding in order to connect to it outside of my home. With that done, I still occasionally have PS5 connection issues. It's usually remedied by disconnecting and reconnecting the Portal or manually starting up the PS5 (which kinda defeats the purpose of remote play). In the end, I'm happy with it. I'm actually playing more of my PS+ games library due to this thing. I see that as a win.

It's a great product and serves a very specific purpose. It streams games from your Playstation 5 to this handheld. Best used if your PS5 is on ethernet and connected to the same network as this handheld, AKA you're at home where the PS5 is. However, i recently traveled to Florida and was able to play Final Fantasy XVI, streamed from my PS5 in California, with still very usable input lag. Quality is amazing, setup is quick and easy, and the controller is basically a Dualsense cut in half (which is a good thing). Drawbacks are lack of a web browser so you cannot connect to public wifi requiring a website agreement. No bluetooth so only audio options are built in speakers (they're okay), aux port, or PS Link headset/ear buds. Also i think this is a huge missed opportunity to allow support for game streaming classic PS1/2/3 titles via PS Plus. This could be a huge subscriber boost for Sony if they enabled PS Plus game streaming without the need of a PS5. Perhaps in the bext iteration.

I give this a 3 star because I bought it for my family friend and sent it to Africa he can’t stream cloud in Ghana I hope PlayStation can be contacted and informed I would only recommend when your country is allowed to use could streaming

I have had the playstation portal for a week now and enjoy it very much. I would say it lags but very little though. Its convenient when you dont want to play somewwhere else around your house. I would reccomend you have fast internet to be able to enjoy portal.

This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

Excellent. I really loved this device. Great buy for the family.frees up an TV in the household