Customer Ratings & Reviews

I bought the PlayStation Portal thinking multiple people could use the PlayStation at the same time. I later found out that only one person can use the PS5 if you are streaming directly from it, which I should have researched before buying. The Portal can still be used if you have a PlayStation Plus Premium membership, since it allows you to stream games directly from the cloud without connecting to your PS5. But for that, you need a strong and stable internet connection, otherwise the experience is frustrating. Even though I had more than a decent internet connection, I experienced lower fps, reduced resolution, and constant lagging. On the positive side, the ergonomics are excellent and the Portal is relatively affordable compared to other handheld gaming devices. I ended up returning mine because I could not play the games I already owned, which was the main reason I bought it, and the cloud gaming option never provided a smooth or reliable experience.

Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

Great system. Love that I my son can use the hand held console when he is out of town for work as opposed to having to pack up his whole system.

I finally got my hands on one and I can’t put it down! Having my PlayStation on the go with me is DEFINITELY a plus. Doctor’s appointments, my workplace and even on flights! Wherever there’s WiFi, my Portal and I will be there!

It works just as expected. We are able to play on the go.

I'm loving the playstation portal only problem is that you can play or stream games you paid for under your playstation store.

My son loves this game cant get em off of it. Excellent.

For the open box pricing this device is a steal. Even at full price it’s worth consideration now that PlayStation has updated it to be possible to use without a PS5, you just need a subscription to use cloud gaming from Sony and you’re set.

I bought this amazing device with Great quality..!!! And super fun to entrain kids.

Very cool, the graphics surprised me. Not sure if the battery holds for 12 hours but i recommend it. Btw it is prone to stick drift so get it with insurance.

Graet accesory to have. It plays your PS 5 games with comfort, either in your house, outside and on the cloud. Great handheld to have.

Absolutely love the gaming handheld helps me game and watch tv lol

Excellent product, connection can be spotty if using separate wifi networks, make sure both of them are at least 100 mbps, even then there might be some lag during gameplay. But the screen is amazing and the controller is literally the same as the ps5 dualsense.

Works great purchase was easy must have a PlayStation plus subscription

Love this product. Does exactly what it says and is reliable and great quality

Able to play my games anywhere. Would give 5 stars but difficulties with connecting it to my PS5 if I am not able to be home.

This has been a game changer for me. I never had time to game. Always entertaining kids. The has given me a chance to get a game in here or there when I have a minute. Connection is great and controls are smooth! Great buy!

Essential if you own a PS5 and do not live alone. The best accessory for the PS5

I was very indifferent on buying the portal but after trying it out, it is definitely worth the price if you ever wanted to play your PS5 in handheld mode. The screen has really good colors and brightness even for a LCD screen!

this is the one purchase i thought i might regret but didn't, as it was the first time I bought something like this preowned