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Customer reviews

Rating 4.5 out of 5 stars with 6692 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,692 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is an amazing handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thourally enjoying remote play with the portal. With the upgrades tonits cloud streaming, its truly a worthwhile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, I exceed my expectations, totally impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase this gets used daily !!! My boyfriend loves it and it allows him more play time since he can play in bed vs having to sit at his desk and play!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you don't have a dedicated TV to play games on. Streaming is ok, but streams from PS5 box - I am not yet able to get games to stream otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't need it - unless you actually do...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get this because i couldn't answer the question "what is it for?" Not in the sense of it's function, but it's usage... It's a remote player for a console already in your house, why would I need that? I've seen a few usage cases that i would say justify the purchase, and once you have it in your hands you kind of start to see how useful it could be. That side, the hardware is really nice, good build quality, the screen is quite good and pleasantly sized. I, once the thing actually worked, have me a new imperceptible lag on input. The only gripe I really have, as alluded to previously, it getting it to work. With my PS5 and the Portal on the same 5Ghz wifi, in the same room as the router, I got disconnects, poor video quality, and horrible lag. Once I put the PS5 on a network cable the Portal started working perfectly! It's a really niche product, but under the right circumstances and with the right usage case, I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the traveler, and limited TV user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal's latest update means you dont even need a PS5 anymore, as long as you are a PS+ Premium Subscriber. The ability to stream (your own) games is well worth it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the internet connection is good, it runs fantastically. However with a sub optimal connection it can be a pretty rough experience. Charge lasts for a while and is very comfortable to hold while laying down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my 9 year d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update your ps5 to ensure it can be paired with the portable. Otherwise, it is what we expected and my child loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No quality settings to increase visual quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s exactly what you expect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool thing, the device was open box, it was still clean though, I haven’t had any issues with it. I’ve took it on my 1st trip and it worked like it was supposed to. If I had to I would by an open box item again. The value and quality was so worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t need to hog the TV in the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking piece of tech. It don’t take much to connect it to your PS5 and start playing. A couple issues is that even with good internet, it gets spotty and frame rate drops, and if you have an update in the background, yikes. And I wish the joysticks was the same size of the dualsense controllers, but that’s just a personal issue. It’s convenient when I want to watch a show and still play the game, hopefully it gets better the more supportive updates comes along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Player Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is laggy if you have a bad wifi signal make sure your PS5 is plugged in with a lan cable and change your settings to 1080p on the PS5 for remote play. It needs an update so you can watch movies saved on your PS5 plus it would be nice if you could use you own wireless headsets instead of the PlayStation ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crystal clear graphics even better than my tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and makes it super easy to play anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for $200

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended but your experience is only as good as your wifi connection...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can be on the go and connect to my ps5 at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s neat. Really wish it could be used offline too. Adding the streaming option is nice so long as you got decent internet. The joy sticks are too loose.

    No, I would not recommend this to a friend
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