Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,736 reviews
  • Rated 4 out of 5 stars

    Nice handheld

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and cloud gaming has a lot of games you can play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Best used at home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent: Meets minimal expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you expect, a portable screen of your playstation’s display when it’s turned on. You must have great internet connection. Ultimately, It doesnt beat the PSP experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stop being a TV hog

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console itself. Its nostalgic like the PSP but with future technology of course

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    ??? Up and down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea/ concept is great but connectivity is limited and all the changes and settings you have to make to get it to work properly creates a new headache. Does it look nice yes does it feel nice yes but it constantly buffers I would not recommend this. People say if you have a PlayStation plus premium account for streaming games directly to the device it works better I don’t have that I use it solely for remote play and EVERYTIME I Turn it on I have issue ( 1gb/ mesh router)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very interesting I enjoyed using I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A surprisingly good addition to your PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In despite of all tech reviewers, this is a surprisingly good idea from Sony. By capturing the basic need of anyone who owns a PS5 and can barely play on it because you as an owner insists to show it off in the living room. Well, problem solved! It feels like a tied sale, but what the heck? I can now play my PS5 with a fair quality and great ergonomics from the comfort of my toilet. A pity it can’t connect to PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Sony once again delivers! 1080 p sounds about right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 in Ecuador Portal in USA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 minutes of updates I was able to connect to my PS5 that is back home in Ecuador. Being able to play Rivals on EAFC 24 and continue my journey on Hogwarts Legacy while im visiting my brother that lives in the US is just amazing. Sometimes connection wasn't the best but it was until I got someone to connect an internet cable from my PS5 to the router. The portal is great! I just wish there where more settings and Bluetooth available on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend when she comes over to visit me, and she isn't left bored while I play my Xbox. so far, she says it's the best gift she has ever gotten from someone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portable PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal came in a timely manner and works as advertised. Its a great at home or on the road to be able to access my PS5 on a crisp handheld screen. Controller works great as well although vibration can be a bit much. My biggest issue is that there is no way to connect to wifi with a splash page. The best alternative is to host the wifi on an android phone hotspot and connect the portal to that.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with a fantastic screen and really great ergonomics. The unit hooked up to my PlayStation 5 the first time and I've had no problem playing it remotely from my bedroom or the couch. I really hope this is a first step to a true PlayStation portable like the PSP or Vita. Sony is really missing an opportunity into carving out a really good niche in the portable space.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the Portal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation Portal. Some people wonder who this device is for—the answer is people with families and only a single TV. If you have decent WiFi and a wired PS5, this is an amazing way to stream games in the family room and let other family members use the TV for something else. The controllers feel awesome, and the screen is my favorite portable screen yet (much better than the Steam Deck or Switch).

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good portable game device, i highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great gift for my grandchild. Easy to use and very small

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent , love it, perfect, amazing and easy to anywhere

    I would recommend this to a friend
Sponsored