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Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,736 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool. I get to enjoy the ps5 experience any & everywhere. It’s so convenient, enjoyable and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use it anywhere. Only problem is some connection stability issues depending on your home WiFi strength. Also wish there’s more options for cloud gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blackout look! And the remote connection when I'm on vacation and away from home. I never use my PS5 on the big screen and it prevents hogging the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Worth the money. You are able to play hours away from home

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well connectivity issues when away from home graphics not quite as good as i thought they would of been and definitely lots of lag time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love ittt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely fun. Works very well! As long as you have a solid internet connection and your PS5 isn’t downloading anything, it runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very useyand works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has veen great for days im feeling sick and dont want to get out of bed or just want to lay in a specific spot and play. Its also great if youre in one of those situations where your ps5 is in a family room and the tv is being used. The LCD screen is really bright and great quality. Sound is amazing. There are alot of people speaking negative about the product, but considering its sold out and hard to find in some places, i think that speaks for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stream to handheld device, screen quality is good and no issues playing anywhere around home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this product I quite frankly did not enjoy it due to the connectivity issues. Through my research I’ve discovered that the issues has be corrected and may purchase this again after returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal into the PlayStation away from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if your able to get a good connection either in a Hotel hotspot a airport, works really stable when you use the PlayStation Premium service connects every time and no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for couples who share a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love the portal. I was surprised by how well it works. The video quality is great and the audio is awesome. The fact that it has the same haptic feedback as a dual sense controller is icing on the cake. I gave it a 4 instead of a 5 because there are some drops in connection, which causes the portal to sometimes disconnect, but it reconnects right away. I am definitely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than using my phone for remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this device . The ergonomic is great to me . Especially when I compare it to the steam deck and the rog ally . When you have a good connection it works great. Can't say it's perfect but ,the quality of the screen and size of the screen is better than using my phone for gaming . It's a great accessory to go with the PS5 . I am able to play it outside my house without issues, granted I have to have good solid wifi connection .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can stream from your ps5 and play on the go . Fair enoigh price and it works well in my house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome! Plays all my games no problem. Graphics and sound are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect, but great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been hesitant to get this device after looking at initial reviews, but overtime I had seen positivity go up and I finally jumped on it. I’ve had it now for two weeks and I can say that this is a purchase well-made it’s exactly how I envisioned it would be. It’s not perfect, but it definitely does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it... and can take it anywhere with you. Boyfriend loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Really useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a useful great buily product that i enjoying using everyday. Dont kick it intil you try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality device! Streaming my playstation games while away from home is great!!

    I would recommend this to a friend
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