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Customer reviews

Rating 4.5 out of 5 stars with 6746 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 6,746 reviews
  • Rated 5 out of 5 stars

    New Update

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They updated it recently to be able to stream play games without the need of a PS5. Now its an even better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for sure, great connection, connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When it's good, it's good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't always run at the best quality. Sometimes it is crystal clear and smooth, but others, it is choppy, bad resolution, laggy response time. I only just got it though so I'm not sure the good/bad ratio yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this controller so much........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Find in store*

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time is the charm! The first time the shipping was a joke, there was a stuck pixel, and i was disappointed. I found a local store, checked before I left, and I'm happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome discount, brand new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy open box units, if it is listed as open box like new, its literally brand new just with the box resealed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that a wife can buy her husband!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to have. Limited use depending on WiFi connection. Not that great when WiFi connection isn’t stable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from PlayStation while playing online. A few connection issues. Other than that everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld. Great quality and ergonomics. I love the portal! :)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ps handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good . You have to always have internet! So my son didn’t like for that reason only, Orher than that it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have at least 10 mbps upload to your ps5 . So your ps5 uploads it the cloud and portal is downloading the stream . Will say i think the thumbsticks are a little small but no big deal to me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the gaming experience on this device, took it with me to Colorado and left my PlayStation at home in Texas and it played great. Great innovative gadget

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    WiFi issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need excellent wifi overall once I get the WiFi it should be 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases of the year I’m so glad that Sony updated it so ur able to use asling as u have WiFi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money ever spent would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!! I love it !!! Yay !!!! I’m happy yayyyyy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well unless you have fiber internet, so much lagging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What do you need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ykyk Son loves it What more needs to be said?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous ordering open box, but it wasn't great condition. Looks brand new.

    I would recommend this to a friend
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