Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 6,747 reviews
  • Rated 5 out of 5 stars

    Best Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 portal for my son. I will give it to him for his Birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PSP Remote Player

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my boyfriend's Christmas gift, and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and great service!! Love it Great resolution and good quality..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my boyfriend’s birthday and i don’t regret it! when he’s traveling or working, the portal is still connected to his console and the quality is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ....when you want to play in bed or on the go.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a strong, fast wifi connection this is a nice companion to your PS5. I would prefer a higher resolution screen, but otherwise I dont have any complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a hard time connecting to my PlayStation. Kinda frustrating when you are in the house….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just click buy already.. Trust me I’ve got 2!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The answer is YES.. You won’t regret it and you won’t refund it.. I promise..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Was as great as advertised. You need constant WiFi connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. I couldn’t even get this at game stop

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    PlayStation Portal Remote

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive screen. The only issue I am still facing is the device doesn’t connect to my PS5 when I’m outside and away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Shaky at best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you have a fast home network and you're sitting near your router. It drops a lot of frames.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it he play it all the time !!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Miss the PSP.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the PSP. It was a standalone product there's nothing wrong with the portal but it's not very efficient. You must have very good Wi-Fi and even then it's not very good with online games. The joysticks are extremely fragile I've already had to replace the portal once due to stick drift. I would not recommend this product.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    SATISFACTION

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open boxed model, and I was very satisfied with the condition and will purchase more open boxes in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Biggest let down from Sony.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive paper weight. Unplayable due to lag even when you have 300+ mbps WiFi and your Ps5 on direct lan connection. It’s the biggest Sony let down. I did all possible work around including lowering resolution on the ps5, lowered refresh rate and even lowered graphics setting on games. Still lags. Save yourself from headache. Wait till Sony fix this issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No web browser, trash product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly disappointed in this product. Its specifically made for remote play but doesnt have a web browser. My fiance bought this for me for christmas so i could still play while im out of town for work. Well without a web browser you cant access hotel wifi. Sony really dropped the ball on this one for sure. What am i suppose to do? Sit in a different room of my house to play my ps5? Whywpuld i do that ifvim in thr same house as my ps5?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product if you have access to high speed wifi. Even better if your PS5 is wired to your home network. Thumbsticks could be a bit bigger. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Build quality is great. Functionally garbage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is mostly a pretty paper weight. When it works, pretty nice. But even on the best days, right in the middle it will disconnect. Also if you’re not at home, good luck. It sucks cause it looks so good and like I said when it does work it feels amazing besides the tiny thumb sticks but coming from a switch I was ok with that. It doesn’t do anything I would expect from it so I’m saying it’s bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great with some work

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of it but wasn’t always the smoothest gameplay. The battery life wasn’t the greatest either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving 4 stars because ultimately it is just a really advanced remote control. Dont get me wrong, I love it. I just think that the graphics could be better considering the 8in screen.

    I would recommend this to a friend
Sponsored