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$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6747 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 6,747 reviews
  • Rated 3 out of 5 stars

    The app is smoother!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very strange to me I wanted it to be perfect but its far from perfect! Using Backbone with the PS Remote app on my ipad and android phone was much smoother that using PS portal! With the portal I kept having a 3-5 seconds of buffering every couple of minutes while this is never the case with my phone and ipad! How come a dedeicated device is worse than an app! I deceided to sell it on Marketplace instead of returning it since it was sold out anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal for the win!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Currently at hospital waiting for my baby to he born and its amazing to be able to play this while shes popping out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift, but I’m sure it will be awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Updates

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but needs some updates yet to work well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not connecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product feels good and all but cannot get it to connect to ps5. Bought twice thinking it was a faulty the 1st time but the cant get the 2nd one to connect either. Made sure my ps5 was in remote play enabled and checked every possible way to connect but no luck. I understand there’s bugs that interfere but it should not be that difficult especially if its a device that was made for that specific device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Graphics and colors pop. I love this. I was hesitant on buying it, but it’s wonderful and I’m so glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and enjoyable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I use it all over my house with my ps5 being in the basement. No drops but i do have high speed internet. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok didnt have any issue just wasnt for me hand held are good but i just did not like how you need the ps5 on at all times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product feels good works alright majority of time is lagging.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced bad connection problems on multiple different WiFi connections, sometimes doesn’t turn my ps5 off after shutting down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. Definitely the best feeling handheld gaming device. I do get some stuttering, but other than that I do enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I bought it. Connected to my PS5 with no issues and I can use it while I’m at work

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lag issues no matter how good your Internet is. Instant buyers remorse

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Almost ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen size controls feel real responsive veiws from odd angle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase was awesome and very easy to buy anything on. I love the portal it’s very fun and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at what it does.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware. The user interface is a little different than PS5 /PS4 but is easy enough to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it right on time but i don't think it is advisable to purchase it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fun

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that they added cloud gaming it’s definitely worth it !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst gaming purchases I’ve ever made. Latency is terrible, constantly loses connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    P s five portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted thanks You guys came through with what I wanted, so I have

    I would recommend this to a friend
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