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Customer reviews

Rating 4.5 out of 5 stars with 6746 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 6,746 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limed item so much I purchased 2 of them 1 fir myself and another for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played this on vaction hundreds of miles away from my ps5. Just make sure you have decent wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero lag when playing on my phones hotspot at work compared to the slight lag of the backbone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable for sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it on the toilet when I'm in a pinch....see what I did there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 and great wifi required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 with great home wifi is required! Slow to start up but responsive and fun once it gets going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent customer service! Definitely will buy more product from Best Buy. Thank you for your service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool hand held, bigger than I expected but not heavy. Hopefully it expands functionality in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to play because the connection sucks!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea, lack of options.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wonder why didn't buy a 200 usd extra monitor instead of the Ps portal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids dont hog the TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sony product. Kids loved it. Sets up very easy with existing PS5. Kids dont hog the TV anymore :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you own a ps5. But make sure your wifi is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, and great service, no issues with the Portal controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver at home when the tv’s are occupied.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful terrible piece of junk it won’t ever connect or stay connected cuts out of middle of games I will never buy one of these ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was good till they stole it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lvoed using it day and night (only had it for 2 days and iy was a birthday present for myself since i didnt get anything) it ended up being stolen and i couldnt track it or anything so i loved it but all i am giving it is a one star (couldnt refund my subscription either)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on good WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but, do not purchase if you have bad WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids and you have to share tv’s then you want this dad station!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good quality product. Would recommend!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope they come with updates it’s not the best but it works at home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product just make sure you have good WiFi, some say a hotspot is good maybe on certain games.

    I would recommend this to a friend
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