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Customer reviews

Rating 4.5 out of 5 stars with 6746 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 6,746 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it wouod be like the psvita but you can only play it at home kn wifi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bitter sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product overall works well if you have decent wifi. Quality control with the new smaller joysticks needs to be addressed though. Rotating the sticks makes a clicking noise and feels awful

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    laggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda laggy, i could only play offline games within it but it could be my internet idk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be great but fedex never got it to me. Not all best buy fault but everybody knows fedex not that reliable. 3 stars for the refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    One of the unlucky ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Rog ally connects no problem to my home network, my steam deck same thing. P.S. portal was good until it wasn’t had it for less than a month Always disconnected every ten minutes, if you go on Reddit and YouTube plenty of other people experiencing same issues. Still works great just not for me going to sell it for less than what I paid unfortunately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looked promising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this out for a few days and it’s a good product. It looks nice it’s really lightweight. It doesn’t feel heavy on your hands but the issue I have with it is that it has lots of lag I mainly play first person shooters online and even the most minimal leg makes a difference so this I couldn’t really recommend for online play but I could see a casual player using this for story based games where it doesn’t really affect the game if it’s laggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not worth it - very laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well and doesn't make sense. It has one purpose - to remote pay your PS5 - and is super laggy. Cannot play any timing or quick moving games, even in the same house. Would not recommend. Looks nice and feels nice, but doesn't perform at its only function.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t good just get a switch or steam deck, the connection isn’t good at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth getting if you’re never home to play your ps5, perfect for traveling

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does not work when turning on.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play PlayStation 5 games. I do not own a PlayStation 5 and thought this would be a great on go Nintendo switch like product. I cannot play games?? Is their something wrong with this handheld? Some people on the Internet say you need a PS5 console. I cant play games and was a waste of money and time. The Nintendo Switch allows me to play games on the go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great item, if it didnt have to be streamed. if you are used to a fast seamless gaming expereince, this wont cut it for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. Lags to much with a hotspot. Only can use while connected to WiFi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Micro stuttering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the idea of the PlayStation portal. However, the micro stuttering was difficult to ignore. I ended up returning to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after 24 hours

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea in theory but you need blazing fast WIFI to stream off of the console. The cloud play with the Playstation Plus subscription is the only alternative but it's another subscription fee on top of everything else we pay for and they add up fast. Returned it after 24 hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Iternet based and normally it cannot be fast enough or glitches. We have wifi 7 and 5 gig internet with fiber, and it was junk even in home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choppy in real laggy to play I do not recommend this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could play without the ps5 but its nice to have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the collection or to say "yea I got it" ..beside that, I'm rich, I been streaming on my Steam Deck, Rog Ally, Logitech thing a ling!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it twice within a couple years and still never worked good at all. Maybe with updates it works better now, but even with gigabyte internet, it still never even ran decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Definitely requires a strong WiFi signal especially when away from home.

    No, I would not recommend this to a friend
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