Customer Ratings & Reviews

Save your money is a cool idea, but it doesn't do its job it lags and disconnects all the time no matter how excellent your WiFi is I honestly regret buying it

It constantly connect and disconnect to WiFi, I have other devices without any connection issues in my home network. The PS5 also connect perfectly to WiFi, the only device with this problem is the Portal. I restarted the router and nothing. I will return it tomorrow. I do not recommend it.

I picked up my Midnight Black Portal yesterday. There was and still is no option to add a Geek Squad protection plan. This option only exists with the White Portal. Why? If you click on the WHITE Portal purchase page, you will see options to purchase a Geek Squad protection plan, just below the “Add to Cart” button. Now click on the BLACK Portal purchase page. There are no Geek Squad plans available. The White and Black Portals are identical in all ways, except for color. What is going on here? I will bs returning my Midnight Black Portal unless an option to purchase Geek Squad protection is added.

This PS5 accesory is HOT GARBAGE! Even standing rihht next to your router tour gaming experience will still have lag. Forget playing shooters online like COD. Salute to Sony for stealing $199 from me by selling a mini screen with a controller on it. My Internet is 1026 mbps and still get lag and my console is hard wired. SAVE YOUR $$$

It had its pros and its cons. But enough cons where I’m about to go return this.

Despite me having 600mb internet speeds the portal was extremely laggy and i do not recommend this product. It needs so much improvement before it can be enjoyed

This would be a great accessory if the connection was good

I wanted to use this without the PS5 fully on. This thing is supposed to work anywhere since the update and as long as the PS5 is not off but in sleep mode. Does none of that...not well anyway. Lag is horrible and resolution is trash. Use your phone and buy the backbone style controllers.

I have great internet, and i ended up returning the portal. Buyer beware. If you like playing choppy games, go ahead and buy it. I would test the experience with the ps remote play app on your phone before being tricked into buying what is essentially a 200 dollar paper weight (it does feel njce and is super comfortable at least)

Pretty cool gadget if you have good Wi-Fi and it was more portable outside of home.

Extremely laggy and overall a complete letdown by Sony

Was a good Was a good product but wasn’t a standalone game so it didn’t work for me

Bought this thinking it would be great! Honestly it was horrible. My internet checked out and everything was good, but i had trouble connecting it to my playstation. The games would lag severly and i could never get it to stay connected for long. Seriously, save your money! Get a backbone instead!!!

It wasn't as good as i expected. Has a Lcd dead pixel the day I received it. Framerate is good but nongood enough for me.

It does not work well , it losing connection constantly i regret buying it honestly

Although the screen graphics are nice, the device NEVER stays connected! even when I'm close to router, which makes play extremely frustrating.

You are not able to play online games only off line

Constant connection issues. Some people have zero issues and some have a ton issues. It’s really hit or miss with this thing.

Cool idea but fails in many ways. Battery life mediocre. Network connection is unstable. Has a hard time connecting to remote play. I wish it was fully portable, you have to stay in really close proximity to your PS5. The graphics are clean. Controls or grip is a comfy.

I'm mad im not good at COD on here but not bad just wish it didn't feel so awkward