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Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 6,736 reviews
  • Rated 3 out of 5 stars

    PlayStation portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product. Not the best quality. Still pretty fun

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NOT WORTH $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you plan keeping your ps5 on 24/7 and have wifi for the portal itself. Poor connection, easy to get disconnected. Not worth $200, $50 max

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to set up and then doesn’t work smoothly. I bought to play while I recovered in the hospital and it was never a smooth process to just turn on and play. Honestly for the price it should work by just signing in online and should not have to be paired to the ps5. I’m returning it today as I don’t see the point of this setup and requires too many steps just to get playing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow on the play time like you are missing conection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS remote with 1080p screen smashed in the middle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very dark, can only play when playstation is on rest mode, even with wired connection on ps5 and good wifi on the portal i was lagging, very minimal effort by sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony gotta do better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest. Its ok. It's not too bad. It lags out every now and then. I don't think its worth 200 for it. Price should be at least 80-90 bucks. Sony is tripping for that. To me it's basically a better version of the backbone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda useless can’t really use it unless your PlayStation is on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It not all that

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont really see the point in using this its really a waste of money, but its only good sometime went on vacation and it didnt work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only works with full 4 bars of wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a hunk of junk. Why this thing cant teather to the ps5 and instead has to 100% hook to wifi is a scam and a shame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive item called local police nothing they could do

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lagged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device but it isn’t what I thought it was. I knew it didn’t have its own software and with my experience, my system is hardwired into the network and the delays were noticeable enough to affect my online gameplay. Mostly COD and destiny 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I thought it would be just sits there as a paper weight:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase it does not work like a handheld game. You need a PS5 and if you don’t have one, then you’re gonna only be able to download games and that requires a membership.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it at all didn't work away from home i had no use for it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Cannot take it on a car ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. You have to have your PS5 on in order to play. It's good to have for the person that has everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games run very poorly. I have very good internet and the console is hard wired. Every 10 seconds every game’s frame rate gets cut in half. Please do not waste your money I have no idea how the reviews are so high on this device. It’s a shame if the device worked properly it would be great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stutter King - Extremely Laggy - Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with this device, constant frames skipped, unplayable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stream games from my ps5 reliably. I can stream games from the libriary available to ps plus members, but not from my ps5. Ive tried all the different settings, unpluging the hdmi. It just doesnt work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient but not very useful when your not traveling

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed - Wpnt Connect to PS5- Can't Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my child for Christmas only gift they wanted. Will not connect to system. Pass Return Date

    No, I would not recommend this to a friend
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