Customer Ratings & Reviews

Great product and easy transaction. Can’t wait to give to my son.

i bought it for my boyfriend, he liked it a lot!!!

Great packaging, No issues, came exactly how expected. Thanks

Great device! Can be used while someone is using tv.

The connection is horrible. I have to be right next to my ps5 for it to work. Takes multiple attempts to start share play. Not worth $200 imo. I contacted my internet provider to see if that was the issue and they confirmed it wasn't.

Bought this before I had the chance to do more research. Even if you enjoy the remote play experience and can deal with the lag, the lack of bluetooth, mediocre battery, and worst of all the inability to connect with most public wifi due to not being able to accept Terms of Service (Portal doesn't have an internet browser) is a major letdown. Only buy this if you like the aesthetics and mostly want to remote play in your house.

Sadly it is extremely inconsistent , it’s comply updated, i have 1GB internet and is just choppey. Disconnects constantly and just does not work as I was hoping it would . 

Terrible product very laggy and takes forever to connect

This thing is perfect for me…… when it works. I have great internet and this thing always lags. If you were to use Playstations recommended network speeds im sure ot would be unplayable. Anyone who says this is a good device is either payed by playstation or just easily pleased. Id recommend not getting this wate of money.

Unfortunately not worth the $216.49 system has horrible connection issues. Hopefully PlayStation releases an update to fix this issue till then id recommend waiting 2-3 months before purchasing item. Also can ONLY be played if you OWN a playstation 5 so id recommend just saving up & purchasing the PS5 instead.

Can’t be used unless your ps5 is on , can’t be used outside even if p5 is on. Can’t be used if on different WiFi from ps5. It’s literally just a controller with a screen.

This product arrived with the seals torn and box clearly already opened. Best buy refused to give a discount on this open box item and instead advised me to return it. I have 10 more days to return it and there is no stock kn stores to exchange it with and best buy was not able to reserve me one to swap with the used one they sent me. Absolutely ridiculous. 5 stars as I recommend this product but I don't recommend buying anything from Best buy, get it anywhere else if you can.

This was the remote play experience that I have been wanting. I have zero issues with lag or poor stream quality. Sure you can use your phone/tablet or PC to remote play but this is far more convenient for me. I can simply pick it up and start playing. The battery life is decent and about the same as a dualsense controller. The screen is bright and looks crisp. I was pleasantly surprised with the audio as well. I agree, this device isnt for everyone. But for me its perfect.

I waited quite a while for this release and it was a birthday gift to myself, but sadly I was disappointed. I had to return mine after the 2nd use. It won't turn on and it would not charge. I tried reaching out to Sony but never got a hold of any—queued 160th person in line. Also, I don't like the fact that my PS needs to be on, just so I can play (via wifi). So yeah, as much as a big PS fan. I need to pass on this one. Nothing beats playing on a 77" OLED TV.

I (32M) would recommend this thing to any of my friends especially Dads/new Dads. That is what I am now (humble brag) and obviously my gaming time is now limited. Not that I am huge gamer, mostly just Friday night sessions with the boys on Warzone/BF6. I bought the Portal for those little pockets of time in between feedings, naps, and everything being cleaned to play some single player storymode games. I read the reviews and would agree when trying BF6 online that there is a slight input delay. It's definitely still playable but even a simp like myself can notice it. (For the record, I have a big dog TP Link Archer Wifi router. My PS5 is not hardwired and running on the Wifi as well.) I've been playing RDR2, Hogwarts Legacy, Roadcraft, and GT7. It runs those games flawlessly. It is insanely convenient to be able to play those games on the couch, or in bed and not be tied down to my gaming station. I was looking at them when they went on sale for $179.99 but thought otherwise, because I am an idiot. Anyway, bought for full price a week after the sale.... $200 is still not a bad price for what you get, considering Scuffs and the hardcore Playstation controllers are the same price if not more. It is a perfect in between because I don't game enough to spend the money on a Steam deck (or travel enough) and I already have a PS5 to remote play from. I have not tried it away from home on a different Wifi network or on Playstation Plus cloud gaming, so take my review with a grain of salt on those aspects. The familiarity with the controller and a solid LCD screen makes this thing a sweet little weapon in the casual gamers hands. I'd give it a 4.5/5 because of the tiny input delay while trying to play a FPS online, but I also understand that for the price point, there is only so much tech/power Sony is probably willing to put into it.

Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.

I got the PlayStation Portable (PSP) for my son, and it’s been a fantastic purchase. It’s compact, easy to carry around, and perfect for gaming on the go. The graphics are surprisingly good for a handheld system, and the gameplay is smooth. He’s been enjoying classic PlayStation titles, racing games, and even watching movies on it. The battery life is decent, and we love that it can also connect to Wi-Fi for certain games and updates. It’s also great that it supports memory cards so he can store his favorite games and progress without worry. As a parent, I appreciate the durable design and the wide range of age-appropriate games available. It’s been a great way for him to enjoy entertainment responsibly, and it’s something we even play together sometimes. Definitely recommend it for kids who love gaming, especially if you’re looking for a reliable, affordable portable system.

I am disappointed that you can't play 1 person shooting games or certain games for that matter. This remote player is a waste. PSP I'm waiting for now. I rather be able to travel with my system handheld then carrying the whole system plus the remote portal.

I have been waiting for a sony portable gaming device that fits in my grown up hands. Tge psvita was slmost goid enough but not quite right. This thing is great. It is lite weight and has a beautiful screen. Make sure you create a separate network on your router to connect both your ps5 and playstation portable to. This will help lesson the glitching that will sometimes happen. Network over crowding ( phones, tvs, ipads, computers, devices that use your internet) cause the speed slow downs and glitches. You shouldn’t experience this on a deficated network running top speed. Tye device is basically a dual sense controller with a nice sized screen where the touch pad woukd be. Its bigger and better thsn the switch 2 screen. I love Nintendo but tfe switch 2 is heavy ttats hard to hold for long periods. The portable beats the switch on comfort alone.

I bought this specifically for streaming from my PS5 so I could let the family use the tv and I could do my thing anywhere in the house I had wifi. While it's use is limited to PS streaming it works absolutely wonderful for my needs. I bought an open box and I definitely wouldn't pay full price for it. The 8 inch screen is perfect and is crystal clear. The sound quality is also excellent. I have had very few connection issues and that's only been due to the plaster walls I have or hiccups in my mesh wifi. I love the fact it's incredibly light and the battery life is amazing, easily 4 hours or so playing darktide.