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$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6735 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,735 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    playstation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the playstation portable is worth every penny i can use it when im at work or sitting at home on the porch it has no limits i took it from co to az i was able to play on the plane and when i landed in az i was still able to play in my hotel room with no issues at all the portal is cheap for only 200 in my opinion i love it so much it never leaves my side 10/10 its a great gift or even a nice little thing for yourself if you a gamer or even if you just wanna have fun and mess around on it every now and then

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Smooth, Convenient Way to Extend PS5 Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Incredible screen. Ps streaming is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS Portal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very indifferent on buying the portal but after trying it out, it is definitely worth the price if you ever wanted to play your PS5 in handheld mode. The screen has really good colors and brightness even for a LCD screen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Play station portal for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can’t I say about the PlayStation portal ever since I got it I’ve been enjoying the use of it and have been playing games nonstop. Great to use while others. Want to watch TV and I feel like having a game session and also awesome cook to take games on the road can’t say enough about how well the experience using the PlayStation portal and how awesome the stream part of gaming is the library offers plenty of awesome games I enjoy playing and really enjoy the operation of the system really can tell a quality product from a great company

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is a game changer when you have kids and a wife that love to take over my main television. The handheld works well on the network, still stutters some but most of the time runs well. The screen and battery are really well down, wish it had bluetooth, but overall its a solid buy if gaming is your hobby and you share.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Pick-Up Experience, Handy for PS5 Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation Portal through the Best Buy app—it was quick and easy. The app guided me smoothly through checkout, and I had my device within minutes. Store staff were welcoming, courteous, and ready with my order—big thumbs up to them. ⸻ Why You Might Love It • It feels well-built and comfortable to hold. • Using Remote Play, I could easily play PS5 games away from the TV when it was free. • Thanks to a recent update, I can also stream select PS5 games through the cloud using my PS Plus Premium subscription—no need to turn on my console. ⸻ What You Should Know • It’s entirely reliant on decent internet. At home, it works great. But on slower or public connections, the picture gets fuzzy and gameplay can stutter   . • You won’t find any built-in games, apps, or offline play—just PS5 streaming, whether from your own console or Sony’s cloud. • You need a PS5 (or the cloud feature, which also needs a subscription) and solid Wi‑Fi to make the most of it. ⸻ Bottom Line Choose the Portal if you own a PS5, enjoy playing away from the TV, and have reliable internet. It’s well-made, easy to pick up at Best Buy, and now offers cloud streaming too. Just be aware—it’s not a portable gaming console on its own, and it won’t work well without good connectivity. Rating: 3.5/5 — Smart hardware and great service, but internet and ecosystem dependencies hold it back.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Weak connectivity (small range) and Lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is unfortunately not a great option for FPS gamers due to several limitations. The most significant issue is noticeable input lag, which makes precise aiming and quick reactions difficult. This problem is compounded by connectivity issues; even with a strong connection (my internet 500 mbps) to the modem, the Portal tends to lag whenever you move even slightly away from the router. These combined factors make playing fast paced, competitive FPS games on the Portal a frustrating experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Own it if you have a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is Sony’s first-party Remote Play device designed for PS5. Vivid Screen: The 8" LCD screen is impressive, with vibrant colors and no smearing or ghosting. It’s larger than most phones and provides an excellent viewing experience for Remote Play. Built-in Controller: Unlike using a tablet with a separate controller, the Portal combines the screen and controller into one device. It feels familiar, with DualSense features like vibration and resistive triggers. The touch pad is replaced by a virtual version on the screen. Portability: The Portal lets you play PS5 games anywhere within your home. It strikes a balance between screen size and portability, making it convenient for gaming on the go. Limited Functionality: While the controls and screen quality are excellent, the Portal lacks media functions, Bluetooth, and a touch pad. Casual PlayStation gamers may find it limiting. In summary, if you want a dedicated Remote Play solution with a great screen and built-in controls, the PlayStation Portal is worth considering. Just be aware of its limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    The PlayStation Portal is great but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure. This accessory to the PS5 is a lot of fun to use, but its not perfect. The purpose of this PS5 accessory is to be able to play your games via remote play “only” over wifi, ideally in your home where your PS5 resides. It is possible to play away from your home with a wifi source, but the experience isn’t as good in my testing. I would consider my home setup to be the perfect scenario to use the Portal. I have 1 gig fiber for my internet provider and a high end Wifi 6e router hardwired to my PS5 in my living room. I’m generally 6 to 10 feet from my router while using my Portal and while I haven’t experienced any drop out or delay connecting to my PS5 or my sons PS5 (his is on wifi) I have noticed frame drops and screen tearing on mainly multi player games such as Call of Duty MW3 or Fortnite. I only had one noticeable frame drop on Spiderman 2, but nothing that would make the experience lackluster. Its great to have essentially a PS5 controller and everything it has to offer wrapped around a very nice looking 8” screen. It really feels like a high end portable system even though its just a remote player. Hopefully Sony will have an update in the near future to help make the playability more seamless and more features to unlock. The positives out weigh the negatives for sure. If your like me and have more than just yourself in your household, then I would recommend this $200 accessory as it is a lot of fun to have your PS5 in the palm of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal has been a great buy. It's worth the wait. As far as it performance this product definitely worht it. Graphics are good. Speed performance is dependent on your wifi provider. The grip on it is quiet impressive given its size. Pretty sturdy. Feels quiet comfortable in your hands. Would recommend as a gift to your devoted gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Does exactly what it says and is reliable and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great seem less display that lasts several hours, can access any digital game installed on my PS5 and any game disc that is in the disc drive at the time, acts as an additional controller for the PS5 its connected to. Cons: can take a little while to connect to the PS5 with a good Wi-Fi connection, does not allow to switch between profiles (even if multiple profiles are set up on your main console), does not allow other profiles to play on the main console while the portal is being utilized (may allow during multiplay, but I haven't tested this) Had I known the cons above going into the purchase I still would have purchased a d may have rated this higher. If they make new versions/releases of this device I'd love to see the cons improved upon. At this point, It's basically a remote play accessory that has a controller and screen. O would not let pay more than the retail price for this device ($199.99 at time of purchase)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    The product is great but the service is…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is an amazing device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, smooth controls, and perfect for playing PS5 anywhere at home. Comfortable to hold and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers who want to game but can’t because the TV is occupied, sleek design that feels great in hand, great quality and a very nice screen. Just make sure you have good internet before purchasing or else this product is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Welcome back to gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful piece of machinery has given me the chance to get my game on. As a grown man with responsibilites and children, those things come first. And i don't want to hog the tv by gaming, so i put it off and off and off and I never get to play on my PS5. Now I can easliy chill on the couch with my family while we all enjoy something on the big screen and I can disappear into a game-world of magic. A solid wifi connection and having the PS5 on a wired connection and rest mode helped to optimize performance. I love this thing.

    I would recommend this to a friend
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