Customer Ratings & Reviews

Amazing! It's nice to be able to play Battlefield 6 or Mortal Kombat in another part of the house while you're watching your parent recover from sickness, but don't want to leave tjeir side. It's also cool to be able to play games on the cloud, and the streaming while I'm in a hotel or airport in another state is smooth.

The PlayStation Portal is a sleek $199 handheld designed for streaming your PS5 games over Wi-Fi. It features a crisp 8” 1080p LCD screen and full DualSense controls—including adaptive triggers and haptic feedback—built right into the device. While it doesn’t run games locally and requires a PS5 and stable internet, it delivers smooth, low-latency remote play with excellent image quality. Battery life is around 4–5 hours, and while it lacks Bluetooth audio, it supports wired headphones and Sony’s PS Link. If you want to keep gaming when someone else is using the TV, the Portal is a convenient, well-made companion.

Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

Awesome product, I finally can play my favorite games remotely

Works great, nice to be able to play games on the move and pick up where you left off.

Nice to be able to take game around the house and not be tied to main tv. I thought this would be a shelf sitter but find myself using it on a regular basis to let the kids use tv or hang out on the porch and play. Great screen smooth controls.

I am very happy with this purchase, it came in 2 days and works great. It sometimes takes a minute to start but I can play all of my games anywhere in my house. No connection issues.

This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

Great product for someone on the go, who already has a portable hotspot not a mobile hotspot. Usually $50 per month with your current service provider.

The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

I bought the Ps5 portal and it runs smooth it just needs wifi were you are. The down side you cant turn it on only off or rest mode. But its nice playing outside or any where you want but with wifi of course.

Perfect for gaming on the go! Great handheld, works at its best if your console at home is hardwired but will certainly stream clear with a strong Wi-Fi connection. Perfect for when I’m on the road traveling for work.

The device feels comfortable and connects flawlessly to my ps5 where I go. The screen is beautiful and the battery life is good.

Works good (better with ethernet cord connection) and easy to set up. Only suggestion would be use an ethernet cord to connect PS5 to router if possible. Or use a mesh router to cord connect with the router and a use a second mesh router to ethernet cord connect your PS5 if it is not in the same room. I used a relay mesh router to connect to the one in my living room, then connect that with my PS5 via an ethernet cord and the Portal is flawless now. No more reconnecting due to WIFI not being strong enough in other rooms or lagging.

PS Portal is okay. Most people don't talk about the fact that the joysticks themselves are smaller than the actual PS5 dual sense controller,so it makes it harder to play fps games. Like the build quality and the idea behind the portal but between the bad connection for hotspot AT&T 5G Turbo with full bars and the smaller joysticks I ended up returning it. Also my PS5 pro is hooked up to Ethernet on the 6ghz WiFi 6e band. At home it worked fine, but I wanted something while I'm away so now I just use remote play on my laptop with a spare controller and have a much better experience.

Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

Comfortable and easy to play anywhere. Easy setup and quick connection. High quality screen.