Customer Ratings & Reviews

I see a lot of mixed reviews of this device online. I think it’s mostly confusion of what this thing is. It’s a portable meant to be played at home when the tv is being watched or just want to play on something smaller when winding down. I don’t take it anywhere except around the house because I understand what’s it’s designed for. Plays nice. I’ve got a mesh system for around the house so no hiccups. I like it. It’s worth it to me.

This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

Ive had my portal for over 3 months already and i most say i love it. I really like the convenience of chilling in the living room with my family and while they’re watching a movie im keeping up with my games. One thing i would recommend is buying a airfly pro 2 aux bluetooth adapter and just use your ear buds im using my airpods pro2 cuz being able to turn of and on the noise canceling is awesome. Also i would definitely recommend to connect your ps5 via Ethernet for a wayyy more stable connection. Also all your saved data on console back it up in the cloud cuz its usable on games that you can stream. The issues that i have came up with is easily fixable sometimes when i try to remote play on different ps5 it wont connect all you have to do is press and hold the power on the portal till you see restart and that fixes the problem right away. The other is that when im watching something (crunchyroll) on either one of my ps5’s and then try to play a game on the portal it will give a error. All you have to do to fix that is close out any opened video apps before you remote play a game. Other than that its pretty freaking awesome would recommend

Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

I bought a PS5 months ago but unable to play because of 2 kids using the TV or too mobile for me to sit down for long periods of time to play. The portal allowed me to take gaming where ever I can. It’s Wi-Fi connection dependent. So depending on your isp, router and modem setup… gaming could be seamless majority of the time or it could be the worst gaming experience.

Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

Love it! Very fun to play and I can’t wait to buy more games for it.

This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

Easy to use and easy set up Its works very well with my PS5 and is very comfortable

I was honestly surprised how great this product is, streams spiderman 2 on my mobile hotspot surprisingly well, comfortable in the hands. Exceeded my expectations across the board. One great flaw though, no bluetooth capabilities, and only two wireless headphones are playstation headphones that are 100+ dollars and or not even out yet.

Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

This is a game changer for real! I bought it for the lazy days when i really don’t want to set up in front of a tv and play games. It works really well when your network is strong and the picture and sound quality is fantastic. You can also take this on vacation and play remote as long as your PS5 is in reat mode and you have wifi where you are at. Get one if you are serious about gaming!

It works very well but is dependent on your WiFi and internet connection. If you do not have good internet save yourself the frustration of trying to make it work. Still, for what it is, it works extremely well playing my PS5 games. It feels like a solid and well made item. Time will tell. I bought an open box and it was perfect. Highly recommended.

The playstation portal works great as advertised ! my son loves it.

I love this thing. Great quality when using. WiFi can be frustrating at times.