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Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,736 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent portable gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even bought the upgrade that makes it truly portable.. just dont findbmyself using it much probably because im am adult.. this is gteat for a teenager or young adult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for when i want to lounge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, worth the price <200$…and you don’t have to be home or near PS 5 to play.. Just leave PS5 in rest mode and connect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I had handheld gaming device, and sony did right by the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't Believe the Hate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, works great for streaming games. Even better now with the updates

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love, lightweight great screen easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth buying for mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby. He works on the go and has a ton of down time great for him to take on the go. Updates make it more worth it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great. have had no issues and the quality is top tier. sony did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Step in the right direction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing . Especially now with cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing experiences, very few freezes and software glitches. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Easy to use and connected to internet quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how you could play my playlist on the portal I have a brother who uses the ps5 and I want to play I use the portal best thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Recommend A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can set your PS5 in “Rest Mode” and use this to play remotely through WiFi. Only downside is, the WiFi you use can’t be one of those where you have to “accept terms conditions”, for example a library or a museum. It has to be a direct access type of of WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    wooow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Portable PlayStation fun, smooth remote gameplay!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome remote player!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely useful. It is a remote play so PS5 is needed to remotely access, but it connects better than any other device used for remote playing. The display is crystal clear and it keeps the viauals of the conaole so if used with a PS5 Pro it will look just as good. It also has a fearure to stream games directly from PS plus cloud.

    I would recommend this to a friend
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