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Customer reviews

Rating 4.5 out of 5 stars with 6736 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,736 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Perfect for traveling! No need to keep my ps5 on

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever got love how durable it is love that I can take it with me everywhere ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really nice product if you have the PlayStation network premium membership if not, don’t even bother to purchase it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my grandson he really loves it and to see the smile on his face was priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on buying the Portal. I saw it was available and bought it. So far it's been great without any issues. The screen size is good and everything works as advertised. I think I will play the PS5 more now that I don't have to sit in front af a TV all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is convenient sleek and comfortable to use an awsome pick up and continuing to grind on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get its a remote player and not an actual handheld console. Graphics are great when connected to really good wifi. I bought it too try and game on the go with my mobile hotspot, but even with full service of 5G+ I still had connection issues. Great handheld for gaming at the house when TVs are occupied. All in all its a decent handheld.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the go you’ll need WiFi tho but still easy on the go it was a Christmas gift for my boyfriend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not much use, Device sits around mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I got this so I wouldn’t monopolize the TV, but I don’t really use it as much. It works and flawlessly too, but I am not happy I spent the money. Unless you constantly need to game, it’s a frivolous expense

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Super Convenient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I would like to play games and my son wants to watch a movie its very convenient for me to still play while a movie is playing. Great device.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Much better than what the critics say

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a Portal on a whim ahead of a business trip and was pleasantly surprised by it. The best way to think of it is it's not as a stand alone console but rather a two-way streaming device of your PS5. It does take a little getting used to, especially if you're playing a live service game. But as long as you have at least an 15 Mbps connection you should be fine. One major downside is it can be tricky to connect. Connecting to a network that uses a captive portal/login page can be difficult as it doesn't have a built-in browser. Using a travel router or hotspot is probably the best way to go to avoid this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY PLAY AWAY FROM HOME LOVE THE PRODUCT THIS IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this thing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and glad I copped one, especially now that I dont really need a PS+ account to use it, I can access all purchsed games in my library. Amazing and really dope handheld and perfext companion to the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great remote player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does! You can play anyhwhere with Wifi or just connect to your phone’s hotspot! Looks sleek, great picture and isn’t a hard adjustment from your big screen. I’m obsessed! Ignore the negative reviews and try it out if you can get your hands on one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surprisingly usefull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's quite a nice little device. Sure, you can only stream games from your PS5 to it, but as long as you have a good Internet connection where you happen to be, you don't HAVE to be at home to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy works as expected no isuues Sony though about this really good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing item to use for travel and in other rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Incredible when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device given my remote play experience on other devices has not been great, in most cases unplayable. Somehow, this device works much better, though not perfect. With my PS5 wired-in I can keep a stable connection while playing FF7:Rebirth. Strangely framerate seems perfect in battles, small areas, and cutscenes. For whatever reason in the field I see regular frame skips or however you want to refer to it (lag?). The device seems best suited to RPGs which is what I bought it for. Racing games are unplayable on this, at least with my connection. When it works though, wow FF7Rebirth looks incredible on that screen. And having the real PS5 controller feels much better on this than any other alternative.

    I would recommend this to a friend
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