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Customer reviews

Rating 4.5 out of 5 stars with 6735 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,735 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silky and buttery smooth with the 4.0 update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device. Sony hit it out of the park with the design. However, it was a rocky implementation at first. There was crazy lag and jittery jits you had to deal with occasionally. However, this has all changed after the 4.0 OS update. Not only has the delay been resolved (no more jittery jits) but now you dont even have to connect to your PS5/PS4. The portal can now stream cloud games. Sony is beta testing now and its awesome! Highly recommended buying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my adult son. He loves it! He says that he was able to link it up quickly and is very happy with the ease of use, the feel of it and the graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Psa5 game station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable game station. Good service n help from staff explaining game

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought it for my son birthday. My son is very happy with it. Specially on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good, depending on the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but it actually works well, just make sure you have good internet or youll have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it - he has been playing since Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. It has a big screen and ready to hold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described and loving it, no complaints!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great Hardware and experience, want more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great produce. The screen is awesome, the controls feel natural and just like the regular PS5 controller. I have had no connection issues and it stays connected to the PS5 well. The only reason I didn't give this 5 stars is that it seems like it could easily have more functionality to work without connecting to a console or the PlayStation Plus library (apps, media, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 player games without having to play against someone online work amazingly! It was the thing I didn’t know I needed. Graphics are great and the big screen is very helpful. You do need a fast wifi connection for it to be succesful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with issues it's a 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth about the PlayStation portal is that despite the fact that as far as I'm concerned no matter how you configure your network and all of the things that you will eventually find out online when you researched it they tell you to do to make it work in the best. There is going to be some input lag. I wouldn't recommend using this for advanced online play this is not something that you want to go play call of duty on. But the ability to take your games and do some lower level things and all of the things that you need to do from the comfort of your couch or the bathroom or wherever you use it you can't beat it. To me it is still indispensable and if I ever could find a way to get rid of that input lag it would be constant use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use quick loading I bought it as a gift and they loved it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Super Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! love how portable it is, and can take anywhere to play my ps5 games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Got my PS portal finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal does it's job as advertised. Great screen quality, weight, and battery (if you take the constant light and control vibration). It's a great addition to all my gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I'm now able to game freely around the house while the main TV is occupied. Was a little laggy but that went away as soon as I connected my PS5 to the Internet via Ethernet cable

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice use of a dedicated remote play for home use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a nice addition to the accessories section. This is solely for utilizing the remote play function. So here we go with the pros: excellent use of the ps5 controller, excellent home wifi connection remote play and great screen resolution. So the cons: poor input on controller when not utilizing home wifi, must have ps5 hardwired while utilizing the wifi on portal, and disconnects to often when utilizing other wifi outside of home with 10-15 mbs. I recommend purchasing this on sale for $99. If you have the money to waste, go ahead and buy now. The ifea is terrific, but where is the function to play offline. The option to have a dedicated hard drive for single player offline games is a must which is rare due to online services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Real gamer need it for the GO

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the device, especially now with the new update. Play on the go and continue from where i left off on the ps5.

    I would recommend this to a friend
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