Customer Ratings & Reviews

Nice but left me wanting more. Features that would make it perfect: Bluetooth, if it had its own games (I would pay extra for this feature), the ablitiy to watch movies/youtube, maybe standalone apps can be added in the future.

Wonderful extension to the PlayStation 5. If you have an internet connection with low latency this is a wonderful addition. It can only stream games although some games are unable to stream due to the mirroring function this operates on. However those were indie games from the PS market. Best investment for my spouse and myself. She needs glasses normally so the size of the screen allows her to play games at the comfort of her own eyes, however the weight of the system can begin to wear in your wrist if you support the handheld with your arms or unsupported.

Love it. Use to play casual games while sitting on the couch and having Netflix run in the background on the tv.

Its easy to use and I been playing games around the house with it.

With decent wifi it is an excellent experience. Its overpriced but definitely an awesome experience. I purchase not regretted .An upgrade from the backbone.

My daughter was looking for a portable tool for playing her game. Now, she can be in the living room and not stuck in her room playing.

Very Cool device the video is incredible and easy to use

Now that it just got a new upgrade this remote console is one of the must-haves!

I like the idea but the controlling on actual gaming is off and you must have a strong internet connection to play

This was the best gift i could have gave my man. He absolutely loves it & it doesn’t lag.

Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

Best thing portable gaming device I’ve ever played on

I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

I have put probably a 100 hours into gaming on this so far and really enjoy it. The only complaint I have is, if you don't have decent internet it will not play well. Other than that, I have really enjoyed it and the black looks really good.

Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

Amazing screen, comfortable grips and now that it can be used as a standalone console it’s even better

Great device and does what it's meant for at an okay price. For hardware, I think $200 is well spent for a normal PS5 controller plus a built in 7-8" screen. This combo makes it much nicer to play on this than on my Back Bone paired with my phones. Controller is solid; screen is solid. Do note that.Frame rates are terrible though. With the exact same PS5 setup, my phone paired with the backbone gives me constand 60fps pretty much all the time, while this Portal runs choppy, lots of frame drops, 30 fps ish more than half

As a father that constantly has to let my kids use my tv or follow them around the house to make sure they’re safe. This remote player is amazing, so addicting , I don’t even care to play on my tv anymore. I take this thing with me to work, family gatherings and even to ER visits

Great product for someone who loved PS5. Would buy again

It’s been great for gaming away from the tv. As others might have noted there may be some mirco-stutters and occasional loss of connection, but this usually depends on your internet set up. Hard-wiring your ps5 to the modem usually produces the most stable connection. Also, it might just be me but if I’m not holding the ps portal in a very specific way, then my hands get some pretty nasty cramps. I suggest trying to getting hands on with one first before purchasing to make sure it feels comfortable for you.