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Customer reviews

Rating 4.5 out of 5 stars with 6735 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,735 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Put your PS5 in your pocket.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal remote play is a game-changer for gamers who want the to play their favorite games from anywhere (you need WiFi connection) seamless connection between your console and device allows for high-quality gameplay without any lag (if you have high speed Internet). The user-friendly interface makes it easy to navigate and the customization options enhance the gaming experience. I highly recommend PlayStation Portal remote play for gamers looking to take their gaming experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for remote play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally skeptical about it, because i had already tried the remote play features with my phone and tablet, and thought it was decent enough but the delay and lag was annoying. With this thing, as long as you have good internet and wifi, it actually does way better than i imagined it would. 200 bucks for a big screen and actual playstation controller grips, i will promote this thing anyday. I only wish i could upload a video to show the lack of delay and how responsive it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Playstation Portal. So glad i purchased it. I play it more than i do my PS5 because i can stream my games that i have on my PS5 and all the other games they offer for you to stream. I find myself up late playing while i should be sleep. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for trips and long car rides (as long as you have a hotspot) Great battery life and comfortability

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Nice alternative for traveling for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a nice alternative to remote play for anyone that travels a lot or that have others in the house that might need to have the tv, although there are some issues connecting to hotel wi-fi, but with the recent update some of the issues should get fixed. It works really well with my cell phone hot spot on 5g network with some stuttering it feels comfortable on your hands. Definitely a nice accessory for gaming on the go if wi-fi is available and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I think its priced great for the quality. I do have some connectivity issues occasionally, but I think I need to buy a WiFi extendor for my basement as the PS5 is pretty far from our router. All in all it has worked great.. I probably have more screen time on this thing than my actual PS5 that's hooked up on the big screen downstairs.. the portability and convenience makes it way easier for me to actually chill and play at the end of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A great time, with a caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to like the Portal at first, when I realized that this device was just for remote play and not one for streaming games or the like. But I quickly found myself really enjoying using it. The screen is awesome and great quality and the controls work wonderfully. I’ve been playing my PS5 so much more thanks to the Portal. That being said, you really do need to make sure you have access to great wi-fi or it won’t work at all. So, no playing on hotel wi-fi or at the coffeeshop, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Loving this portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this portable PlayStation! Super easy to set up, plays great, and perfect for gaming anywhere. Exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sony’s PlayStation Portal is Epic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation Portal is an amazing piece of tech with so many use cases. With average internet service, I’ve had zero issues. The screen is vibrant and bigger than you’re expecting. All of the Dual Sense features are here. The controls are responsive and precise. This is a high end product. Play your games on the go, on the couch, or in bed. If you’re hesitant, don’t be. It’s time to pull the trigger. You’ll be happy that you picked up the PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Ignore The Reviews & Just Go For it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying the PlayStation portal because all the reviews I saw online , I decided to give it a try & it surprised me on how well it performs , The PlayStation Portal Works Really Well for online games! I recommend having a stable internet connection at home , to prevent any lagging and have a smooth gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basically a ps5 portable I love it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single player games I work 12 hour shifts so I got this to play spider man & arc raiders while at work. Great product not laggy clear picture would recommend to anyone who travels or works alot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My honest opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my own review as a normal consumer. From the moment this was announced, I had no interest in it. I already own a Ps Vita and love it, but I wanted to be able to play my PlayStation anywhere, anytime. I couldn’t get to stream it on my Vita so the portal begun to make more sense to me and my needs. After watching so many reviews, good and bad, I decided to pre order it but ended up cancelling it. They release it and more reviews came in, a good mix of it, everyone was worry about using cellular and how good would it be not being close enough of the console. I decided to still get one but it was too late, it was sold out everywhere and scalpers were re selling for $500 bucks so I waited it out using HotStock and managed to get one off BB, and my first impression was, “wow this feels good”, plus the screen is amazing. It feels like a portal PlayStation, especially with the dual sense triggers, and feedback. Connection wise was a bit weird at first but I managed to connect to my 5G internet, and made sure my PlayStation was connected to the same network, also tried LAN and works but it kept getting disconnected for some reason, possibly my Ethernet cable is bad but I decided to go back to WiFi and once I connected both to the same network, I haven’t had any issues. I also learn to unplug the hdmi off my monitor and made my experience so much better. I have also tried using my hotspot on my phone, it works just the same, it starts a little slower but it smooths up as it goes on. It also depends how fast of a hotspot you have and if your phone isn’t downloading anything. I stopped playing multiplayer games so I have no experience on it aside playing Cold War zombies which works great. I mainly play the show 23, and single players. I recommend this to anyone interested in playing their PlayStation anywhere, anyplace, AS LONG you have a decent connection. That’s my honest opinion. I wouldn’t give up on a scalper but if you’re truly desperate to get one, I still wouldn’t. Sony will bring more in stock, just gotta keep waiting it out. Scalpers already losing money, they’re dropping prices down to $250.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Through thePortal

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there was a lot of skepticism about this product but I love it I have had minimal issues and it performs as intended actually it performs above what was intended highly recommend but I will say you should probably have your Internet ethernet cable at home which is probably contributing to the higher quality that I’m receiving 10 out of 10 highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Does exactly what it says

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to remotely play my PS5 while i travel for work, you do need a strong internet connection for it though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    3rd time’s a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Portal, bit of a buyer’s remorse with the previous two, but kept coming to it. This time seems it’ll stick and I can’t get enough. Beware though, PS5 wifi chips are not great especially the original models. So expect to deal with quite a bit of choppiness. But there are way to fix this and it’s not the Portal’s fault. Bonus plus if you’re a PS subscriber you get to stream games directly w/out needing to connect to the PS5 itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A gamer's best friend..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there's wifi, the gaming never ends! My husband and I each have a Playstation console. It's nice being able to play in separate rooms or right next to each other. Who ever is on "baby duty" to rock our kiddo to sleep, it's easy to take the portal with. At work and have some down time? Portal. It's a decently large screen with great graphics. Honestly, I can't believe it's only $200.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Remote play with Portal is a Delight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works so well. Screen is so clear. Holding it feels great. Connecting is no issue. Its been running perfect and is so much fun. Finally Sony Remote play is where it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Gaming Anywhere with the PS5 Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up the PlayStation Portal and I’m honestly impressed. The screen is crisp, the controls feel just like a regular PlayStation controller, and the overall experience is super smooth. It’s perfect for playing when the TV is tied up or just relaxing in another room. Setup was quick and easy, and the performance has been solid. Definitely a great addition for any PlayStation fan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I brought it for my grandson for Christmas and he can't put to down! He's even made online friends. The picture features are top-notch. The sound is like you're in a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best option!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has single handedly been the best option for me, being an avid gamer and family man. Easier to hop on when my wife and kids are bust watching their favorite shows. Awesome product!!! I even bought a second one for my Best Friend who recently had surgery.

    I would recommend this to a friend
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