Customer Ratings & Reviews

Easy set up. Easy to connect to your account! Best purchase ever!

I was initially hesitant to purchase the PlayStation Portal after hearing mixed reviews, but I’m so glad I gave it a chance! It’s been a game-changer for me. The convenience of being able to play remotely when I need to be away from my console is unbeatable. The setup was smooth, and the performance has been great for my needs. If you’re looking for flexibility with your PS5 gaming, this is definitely worth it. Highly recommended!

Great looking device, sleek, lightweight and looks amazing. Downsides would be it only has streaming services so you are at the mercy of your connection and lag/latency issues. No twitch shooters or frame perfect fighters on here

Solid remote play device. Make sure you have good wifi connection and properly adjust PS5 settings to align with the device capabilities.

Its not bad. It fan be a little tricky sometimes but its not bad

Bought this as a Christmas gift. The recipient said it would be great if the portal cam be connected to the PS5 network without having the main console on. They also noticed that the portal constantly lost connection to their wifi even when their in close proximity to the router. Overall they enjoyed their gift.

Fun device and now you can play without ps5 beautiful screen

I've owned the portal for about a month now. I haven't turned on the TV my PS5 is connected to since then. Yes its that good and immersive. I played the whole game of ghosts of tsushima, now cyberpunk and some overwatch. Everything feels native as if there was a cartridge system like the switch. And the screen is the absolute perfect size and its absolutely beautiful! I've not have any network issues like I do with ps remote play on third party devices. As a father this has been such a joy yo have and I can play games in yhte same room where family likes to spend time at. totally worth it and a fine extension to the ps5

Love it, i use it alot when im away from home just very convenient to game with

I almost rhought about returning this the first day cause lag was so bad and i thought with my wifi6 i was good. Once i swapped my ps5 over to ethernet from wifi the portal was a lot better. As a casual gamer dad i played my ps5 less often than i do now, maybe 2-4 hours a week. Just finding time to get the main tv to myself was always an issue. With the portal i find it a lot easier to just sneak in a game even if the tv is occupied by the kids. I get to still be present but can play my favorite games. I would totally recommend this for casual gamer parents with a few extra bucks to burn.

for casual playing its very nice but for competitive player like warzone you,will feel the lag sometimes and picture went blur here and there because of the wifi instability, even though mine is wired eternet

I love my ps portal very satisfied with my purchase

Now this is my favorite i have in my hand as i type i love this thing!!!!

Portable 9/10, once you move around 15-20 feet away item disconnects, Remote Play 8/10, Screen 10/10, Overall 9/10, glad on the purchase

Great quality and color, everything was as expected.

Nice tool for when I'm feeling lazy my PS5 is hooked up to my PC monitor and set up for streaming so when i don't want to turn on a computer just to play a ps5 game I can stay in bed and use the portal

Best buy employee Alexander lopez at fairmont helped me throught my purchase. Amazing product. The item is used and works as if it was new. Happy with my device.

So I was super skeptical about this product because I use remote play already with my phone or laptop. These past weeks before it was delivered I have been testing remote play extensively in my home and it does alright bit this seems to run much better for some reason. It is so nice to have dedicated device for this and the screen is beautiful and a perfect size. I have been putting in some good gaming sessions with it while hangong with tbe kid and wife and It runs so well that sometimes i forget i am on remote play. And i dont have the best internet. I have the tier right below the 1 gig plan. So i would recommend this to any dad gamer out there.

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

I truly love this thing! I travel from time to time and it helps fill the boring hours spent in hotels. I have never had a strong enough wifi signal to play games like COD 6, or GTA 5, but playing slow paced single player games like FS25 is enough for me.