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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 6,702 reviews
  • Rated 5 out of 5 stars

    Don't Write This Off. It's Not a Gimmick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PS+ Premium subscriber it's worth every penny. I always thought it was a dumb idea but this is a great product after they added cloud streaming for Premium members that bypasses the PS5. If your PS5 is using ethernet the stream quality is great too. I was playing FF7 Rebirth half way across the country with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great! Image and play is really good as well. Just need decent internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf for a birthday present and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play while laying down is nice! And the big screen is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal - Great Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Device. Works great! Has a great Picture and Sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to traditional gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to playing on the big tv. Super convenient if you wanna play but someone else wants to use the tv your ps5 is plugged in to. It’s essentially a modern, larger version of the psp/ps vita, just requires a WiFi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don’t have a second tv to play your ps5 on. It sometimes has connectivity issues, but other than that it works smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with it and very quality. …………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun device, too laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of playing on the go or just in other rooms of the house, but I honestly noticed too much of a lag to use it. My PS5 is hardwired and I followed all the recommended networks setting I could find but couldn’t get it to work well enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud service with the new updates, really values the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable and with multiple updates makes it more fun to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the new beta where you can play and stream games off wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming accessorie for traveling and playing ps5 videogames. I will say this you will need a good connection to wifi to be able play games since they are being streamed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I use it all the time because the tv I have my PS5 hooked up to is the prinary tv for the house. I do have a few issues. 1. You can’t change profiles easily, you have to sign out of your account on the portal and sign into another. 2. You can’t watch videos on it. I wouldn’t have expected this to be a problem but some games have cutscenes or short scenes that can’t be viewed on the portal. 3. Accessory options, I’d like a case and a screen protector or maybe a clip on power bank made for the portal but there aren’t many options. The few options i did find aren’t official.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALSOME!!!!! THATS ALL I HAVE TO SAY……

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this PlayStation portable, it’s like taking my ps5 every where i go, and since im always out and about having it with me i now get the time to play all my games. Once again the PlayStation portable is ALSOME!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device if your network is setup correctly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any review complaining about connectivity or latency issues and all due to an incorrectly configured network. With my PS5 hardwired via ethernet to my modem, and high quality router, and a low number of devices connected to my network’s 5 ghz band, this device is flawless. I love to game, but also don’t want to be cooped up in my office all the time. I can sit in the living room, be around my family, have some background TV on, and pop onto my PS Portal to play some games when we are all winding down. Extremely satisfied with this device. It’s lightweight, nice battery life, and a beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 accessory I never knew I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of always playing my PS5 in front of the TV. This device fixed that. It is solid construction, well balanced, comfortable, lightweight and has a beautiful screen. Battery life is excellent and it comes with the Dual sense/haptic feedback we all love. $200 is a reasonable price (considering a Backbone is $100). I use this device a lot. I do need a hardwired connection before attempting to play it outside the home. Time will tell if the controller gets stick drift. 5 stars for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sooo close!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best for game streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is a wonderful device when you have the cloud streaming service with a good internet speed, I had some problems using remote play but it was solved when I connected the PS5 with a network cable

    I would recommend this to a friend
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