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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,702 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it plays till it runs down easy connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal changed how I play my PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING. Literal game changer (for people like me). If your tv is in use constantly by other family members, this is perfect for you! For me, I actually prefer playing on handhelds vs big screen tvs, not sure why, they make me tired really quick. Connection is perfectly fine in house, no issues, and no issues connecting to my hotspot and playing that way as well (using t-mobile). Not to mention, I had 2 ps5s in the home before I got this, and I am able to connect to either one to play the games, I love it! I now game on this more than the tv and it is by CHOICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use my husband and i loved it! We use it almost every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and its fast the only problem is the connected timeout . No problem lacks when it comes to being connected through the PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming device if you have a good connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to stream PS Plus games makes the portal a lot more useful. Quality is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its straight for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to test out to use for travel. Especially when i go from my house to my girlfriends or when i travel out of state for work. I like the ease of access to my games from a far but hard to play games i usually play at 120 frames+ and then play on 60 frames since i can feel the frame drop and the back triggers are not like the new controller which i play with all the time. The instant trigger would be a nice a addition and if it can handle 120 frames. So again nice to have if u travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony product! Pairs perfectly with the PS5. Screen is HD and crisp. Games must be uploaded to the PS5 storage. If not, the game disc must be present in the PS5 to play remotely. Highly recommend a quality case and screen protector for the portal since it is a larger handheld device. Highly recommend for the gamer on the go, that does not always have the time to play while at home (or on the family TV).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run and get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily to play my ps5 while my wife is watching tv. Now there's no fighting over the tv or a need for a second one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Able to play anywhere with a stable internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product especially with all the updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for relaxing on the couch with the family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovative PS5 product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and allows me to extend my PS5 gameplay beyond the room with the console. Definitely needs a good WiFi connection or wired connection to the console. Highly recommend the product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    does not work on slow network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the PSP multiple times at home, and I wasn't 100% satisfied with its performance, as it sometimes crashed. But I decided to return after a big disappointment during my vacation: it was disconnecting every 5s, even at night when there were not many users on the network. BTW, I set the PS5 to the lowest resolution. The only time you can use it is when you have a high-speed network, and wherever you're going, there is a high-speed network. Other than that, it's a waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compliment to your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal, but it's also not something I pick up and play everyday. It works outside my fiber Internet home, but becomes a lot less stable. It is made for those who can't eat enough gaming or just need flexibility (I have several young kids at home). It has all the features of your PS5 controller. Note, and this should come as no surprise to most, but as a reminder this is purely a streaming device. Whatever disc is in your PS5 or whatever games you have downloaded are the only ones you can play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vaue for this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets a lot of hate online becuase it is WiFi only, but I gotta say, it's awesome. I don't always want to go upstairs and get in my game room. Sometimes I just want to sit on the couch downstairs and put in a quick session. This is superb for that. I've taken it on trips, too, and it works amazingly well in a hotel room. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it in 2025!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned my PlayStation Portal originally. It couldn’t hold a connection at all. However, several months later, I heard that ver. 4.0 made huge improvements on its stability. I re-purchased to try again, and it has been working magnificently! I’ve greatly enjoyed my Portal and use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive and user-friendly experience for gamers, providing easy access to a vast array of games, exclusive content, and community features. Its intuitive interface makes navigating through the PlayStation ecosystem seamless, while the frequent updates ensure that users have access to the latest games and features. Whether you're a casual gamer or a hardcore enthusiast, the PlayStation Portal provides something for everyone, enhancing the overall gaming experience on the platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable but should be able to access games without having to pair ps5

    I would recommend this to a friend
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