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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,702 reviews
  • Rated 5 out of 5 stars

    PS5 on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great source of gaming. Good everywhere you go. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 year old son! He loves it. He loves that he has access to his PS5 everywhere we go with wifi!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 backbone controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great overall but literally you need a ps5 and it just like having a fancy controller with its own screen, it won’t work if your are using the ps5 can’t used it at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a multiple household child . My son travels back and forth from his mothers to my house . This has definitely helped !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence when purchasing this but I'm glad I did. It's definitely not for everyone. I'm not huge into handhleds, especially if it can be played on the big screen but when I want to play couch co op with the hubby and don't want to share a screen, this is a great alternative. I just connect to my ps5 and we play on one of our other screens with his ps5. Just $100 more than the backbone, it's definitely worth a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excelente costumer sevice 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first hand held purchase pretty cool cool I love it Thanks Bestbuy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Meh!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony should really reconsider how cloud gaming works for this unit, even with high speed internet 300mbps Up & Down still had connectivity issues with the portal playing remote play was even worse , no one needs to be an IT Network Technician with a CCNA certification to troubleshoot just to play the game by changing settings on router and the console. Xbox got it right even with 3rd party had held devices and playstaion with their own proprietary unit still got it wrong!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing concept and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and idea. It’s quite frustrating it’s only cloud streaming. Wish games could be downloaded and played without WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I would like a version that was handheld and didn’t rely on the ps5 being on to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have to go far, works simple enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it is, works well. Everyone once and awhile though my PS doesn't wanna respond but more than likely thats due to slow interent where I am or an issue with the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing I really like it just wish I can use you it without turning my game on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PlayStation portal for about two months now. I can honestly say that I love it. I had the backbone which I used with my phone, and this is 100 times better. The screen is large and has amazing picture quality. As large as it is, it doesn’t feel too big while playing it. I highly recommend this to anybody who wants PS five as a handheld. You have to link to your PS five to use it, unlike other handheld devices. But it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think that I was going to enjoy this as much as I have. It is incredibly simple to set up and use. The functionality of being able to use your tv for the kids while you get some gaming in, is amazing and the fact that you can play it anywhere that has eifi is awesome! Some multiplayer games lag a little bit. But, the value is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When your girl is happy…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Bought for my girlfriend. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at playing games and watching movies. I use it all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen but I hate the input lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this product but the lag was too much for me. I have a wired connection for my PS5 and 500/500 internet and the delay was still pretty severe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect console if you want to go in a trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control are so soft and the joystick has a fast reaction ingames like fornite and call of duty and the quality of de graficks the look osom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add on.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to take game around the house and not be tied to main tv. I thought this would be a shelf sitter but find myself using it on a regular basis to let the kids use tv or hang out on the porch and play. Great screen smooth controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend
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