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Customer reviews

Rating 4.5 out of 5 stars with 6724 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,724 reviews
  • Rated 5 out of 5 stars

    Love My Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I got one and I use it much more than I anticipated! As a father with 3 kids in the house all competing for the television, the Portal frees me up to be able to sit with them and still enjoy the full power of my PS5. The screen and controls just fit so comfortably in my hands and I love being able to move around the house as needed while still having access to my games. It was hard to get my hands on one of these but it was so worth the weight! Love my Portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For when you want to hide you playing games from your wife, this is the best device. You can be in the garage and play, in the kitchen and play, in the guest room, and even if you're dropping the kids to the pool and play. (Hope my wife doesn't read this, she still doesnt know i have this)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ps5 companion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my ps5 lot more thanks to this and also finish my games much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the ps5 portal as a gift for my husband for Christmas, he was super excited about even tho he wasnt sure about how it worked at first, after doing some research he loves it,he walks around the house playing his ps5. He likes that he doesn’t have to be stationary while playing his games.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent gadget but could be better

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to remotely play its main reason why i bought it, however…. There a few flaws which I hope they can fix with an update. If you want to play any game on your console, it must be installed or else it doesnt allow you to play (stream games) also u cant use any app installed on your ps5 such as disney plus or anything else. Wifi at home is very strong and still glitches but overall ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and quality product. I bought it for a friend and he loved it. Other places were pretty much out if stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you I loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great thanks great quality love it it’s very comfortable and I will recommend everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation is better than xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ive ever used. Truly worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Father's Day gift for hubs. He was very excited to get it and hasn't put it down. He said that the game play is smooth and it was very easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Wish the thumb-sticks were larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing add-on to the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics, fast processor, flawless function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical, but works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Can play anywhere, just need good enough wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on a handheld i have ever used!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review not worth the money overhyped but it comes in handy sometimes when my wife watches tv I can play on this but i do regret not returning it right away so now I’m stuck with it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for PlayStation Enthusiasts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take with me on vacation when i visited my sister and nephew. We play Diablo IV together and I was able to use this all day. It was great. Never had an issue. Loved using this when im not able to get to my PS5 console.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    False pretence!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the fact that you have to have your ps5 in rest mode to use…it has been in the box for almost a year. When it was purchased in Feb 2025 I it was a total rip off, now it's Feb 2026 and got it out the box because I heard it was an update where you can buy a subscription, which I did and it's still not woat I though it was going to be.…don’t waste your money if you're a gamer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty coooool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mixed reviews on this but I do like it a lot. Kind of depends on the game, some just feel better playing on a console but everything I've played so far plays perfectly fine. I have put quite a few hours on fallout 4 playing handheld. I would definitely recommend if someone in your house is hogging the tv all the time and you just want to play video games haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the pS5 portable no problem with it .I could play any games I want

    I would recommend this to a friend
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