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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 6,702 reviews
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really worth it. Should have gotten something different. The graphics was a bust

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I expected it to be, very glad i didnt need my ps5 to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. For it to work to work its best you will need to connect an Ethernet cable to your PlayStation. it wouldn't work for me without it. But I love that I can play my games in bed without keeping the hubby up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but no Bluetooth?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough as long as you are on a strong Wi-Fi network. Can lag from time to time when the signal isn’t strong. Why they made this without Bluetooth capabilities to sing wireless headphones is beyond me. I believe it works with the PlayStation brand wireless headphones, but I should be able to use what I already have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice item to have to play PlayStation games on the go. Wish it would hold a internet connect a bit better though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect companion to the PS5. With the recent update that allows you to stream directly from the cloud with a playstation plus premium account, youll have planty of options to keep you entertained. The screen is gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Accessory for the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS Portal does exactly what it was intended to do. It works amazing and I love how it lights up blue and different colors. I just wish there were more accessories for it, rather than the cheap garbage on Amazon. They can’t even spell the words correctly on the description, that tells you how bad it is. I know people aren’t a fan of the PS Link setup, but it actually works amazingly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very handy for a nice switch over from your tv, to your hand held device. For being a father to able to be able to game as my child can watch tv is amazing. The transition to the portal is fast and easy to set up. I have recommended this to many friends with them buying the system as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool! It was a gift so I don’t use it but the person loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 y/o son and he loves it . He can use it anywhere there’s WiFi .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer for Parent Gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great. As an adult gamer and a parent, I don't always have access to the tv where the playstation is, hence, this device has definitely changed the way I interact with my device. Since it's basically streaming from your playstation using wifi, it's not always perfect depending on your connectivity, but for the price and what it does, it's a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than anticipated. If you are looking for a way to play your PlayStation without being connected to your tv/console, this is the device you need. However, you need strong internet, preferably connected via Ethernet to get maximum efficiency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If streaming quality was better this would be it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it feels nice and the screen looks nice but the streaming is terrible most of the time there is some lag and the resolution is pretty low and I'm usually only using it at home and honestly since I've had it in this last year I've used it for maybe a total of 3 hours

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The PS portal 1 month later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an excellent device with a few drawbacks like the fact that it is limited since it only does one thing and if you don’t have a PS5 than it’s more or less a 200$ paperweight but as long as you have a decent connection to your PS5 it’s not bad at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would Be Great Without the Latency and Lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the PlayStation Portal after just 24 hours. The product itself is excellent. The screen is gorgeous, and the ergonomics are fantastic. The fact that you can even stream games from your PS5 is great. However, the biggest letdown is the latency. I have a Wi-Fi 7 network and even with this, playing FPS games, such as Battlefield, is not possible due to the lag. If you want to play single-player games, the Portal is ideal; however, if COD and BF6 are your jam, sorry, but this will not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates you dont even need the a ps5 to play. You can now stream. But lets be honest its 2025 who doesnt have a ps5. I am going to but the midnight black version and the 30th anniversary edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with the Portal. I have bigger hands and this is so much easier for me to use than a tiny Backbone. Wish it had an LED screen instead of LCD, however, the screen is bright and crisp. Very lightweight. Aside from an itty bitty amount of lag, the connection has been great. Both my home and my workplace have very good internet connection. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been amazing if tjis could download games. Strictly internet made this lag so bad for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome device and allows me to enjoy the ps5 anywhere. It was an adjustment period at first but after using it about 4 times a week now it’s a great device to have. Especially if you don’t get to play your ps5 as often this will get you back in the mood.

    I would recommend this to a friend
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