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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 6,702 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, just make sure you leave the PlayStation logged into your psn account and on standby when away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal is great but nit in described condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box excellent, when i received the device it functioned great but had a ton of scratches, came with a random iphone cable not usb c, and was dirty. I promptly returned and got my money back. I decided to just send back and order new. Be careful with the open boxs, only buy if you view in person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking it’s gonna be like the psp you are wrong the device needs strong internet to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine you got kids, or young siblings or simply dont have access to your tv at that very instant and you pull out this PlayStation portal! You layback on yoir couch and slay away, while your kids watch pepa pig or your wife/gf watch selling sunset. Either way you’re gucci. The screen looks amazing? Havent had any problems with lag yet. Judge for yourself. Good lick getting one before christmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really cool device. The biggest problem is they’re still going to be an input delay in the matter what you’re playing because you’re streaming I have pretty good Internet and even still there was noticeable delay when playing games like Minecraft and call of duty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK but glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saw the light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was skeptical and I wasn’t truly going to get one until Bestbuy had the option but I’m blown away by this thing. You can use it over any WiFi connection, I use it at a friends since we’re playing the same games and it’s been a life saver. If you can afford one and travel or just have a lot of people in the home this is absolutely a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful is an understatement.Now I can play anywhere in my home.lightweight and easy to hold all while wireless.Connects with WiFi and your PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote play.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote player, have used PS remote play on my iPhone and the backbone device and was never satisfied with the gameplay. The PS portal has a great 8” screen and feels just like the PS controller. Took some getting used to but it’s my go to device when I’m away from the house. Plus pretty much twice the cost of a backbone it’s a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest I feel like this device bugs out and disconnects way too much from the system. Don’t recommend especially with how expensive it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty usefull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it more than I though I would. The latency I get is not good enough for FPS like COD however it is great for other games. I’ve used it both in the house and out the house. And it works. Unfortunately it doesn’t have a browser, so far I havent find a way to conect to a hotel wifi when they use the captive portal page. It works using the phone’s hotspot. So far im happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but for games requiring the track pad its hard to manipulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t drop it on your face

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to use! Definitely worth it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good idea to have this device in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but only works on some games not all but overall its not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great gameplay, and great quality. The battery lasts longer than I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next big thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for road trips or vacations, as long as your ps5 is on rest mode you’re in business away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way I can play my PlayStation five away from home. Excellent but the my the Wi-Fi connection doesn’t matter on the quality of the picture but overall A+.

    I would recommend this to a friend
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