Customer Ratings & Reviews

Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.

Love it. While it is rather large for something "portable", it's still not particularly heavy, easy to set up and looks great, Admittedly, when everyone at home is on the streaming/listening to something, the bandwidth constraints do become noticeable while playing on this. But really, this is a nice piece of hardware

I bought this for when I travel to visit my family and it works perfectly for that. I had the backbone and still do but it was small and cheap feeling and I had to take the case off my phone every time I want to use it but this is dirty. The display is huge clear as long as you have a strong Wi-Fi signal, you can game on your PS five anywhere

This device is horrible. I have yet to be able to use it more than 15 with out the connection dropping. If I could give it a zero, I would. I had high hopes. Doesn’t matter what type of connection is made it drips. Unplayable. I want my money back. How can they still sell this device. We need a class action lawsuit.

If only the streaming app's worked with it. It would have 6 stars........

Does what its supposed to. Looks and feels nice. Im able to play MW3 multiplayer on it while sitting on my deck. I recommend it.

I love the PlayStation portable it is an amazing back up for going on trips or when far from home and want to get a little gaming in !!

If you have bad connetion it will not connect and your hotspot struggles to pair since itll say not connected and if you try like a company wifi local vender it will automatically decline other then thats its okay cause the graphics are clear and its smooth on a strong connection played both PS5 games and PS4 no issues at all

The PlayStation portal is great for in house use as well as outside the house use and connection. The only downfall of this product is that if the WiFi you want connected needs a secondary browsing source you can not connect. That’s the only change I’d make to this product or if possible apply to an update to allow for better connectivity.

I’m a big handheld gaming enthusiast, the switch lite is my favorite console. Now imagine that but with your PlayStation. Idk what everyone was on about, this is the coolest thing.

The Sony Playstation Portal is a thing of beauty. As advertised, it plays PS5 games remotely from anywhere with a solid internet connection. I recommend hard-lining your PS5 to get the best gameplay. My only complaint is the lack of Sony-branded accessories for the Portal. I had to purchase a third-party screen protector/case to bring my Portal on my travels.

Easy to setup and easy to use. The PsPortal does as advertised with a lightweight feel in hand. Even though it is lightweight it still feels sturdy and durable like it will withstand hours of usage without damage to it. I keep mine in a carrying case for travel and use it outside most days. I am happy with the purchase

Very useful when I want to play too notch games and my wife is watching TV. Smooth interface and no lag.

This device is absolutely amazing. It sends like the people that dislike it don’t know its purpose. I have a wife and young kids, so playing remotely is amazing for me. The screen is very large, and it’s nice having the dual sense controller as well. If you realize that this is a remote play device, and you understand that, you will love the PlayStation Portal.

The device itself is well-made and feels pretty premium. It’s also so much lighter than I expected, which is nice. However, you need a pretty darn good internet connection to make it work. I’ve used it on fast wifi and 5G+ hotspot while being away from my PS5, and it doesn’t work very well at all. It often disconnects or just lags terribly. The only time I’ve been able to make it work decent is when I’m at home and in the same room as the PS5 and on the same wifi. My internet is 400mbps for reference, and my PS5 is wired directly to the router. Only then will its performance be decent, but good luck playing any multiplayer games on it. There’s at least a 200ms lag even when the connection is at its best, and that is really hard to work with in a fast-paced multiplayer game that requires quick reactions. It’s really only been useful when my family wants to watch TV, but I want to play the PS5. Otherwise, it’s been a disappointment when I’m using it outside of the house.

Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one

Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

Best portable game out there easy to setup and take on the go and your banks to play all your favorite games in the palm of your hands what’s better than than no more lugging your PlayStation around

I given my boyfriend this as a gift and he loves it, we can take it on the go especially when traveling.