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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 6,702 reviews
  • Rated 5 out of 5 stars

    Mom super hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo excited i was able to get this console for my son. He is thrilled and happy to have it now. We have been waiting for it since last year. Unfortunately i couldn’t get it for him for Christmas or his Birthday in February and bow that he has it he is beyond excited!! Im his hero…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing other than some video quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing until like someone else in your household is playing a game then your quality goes down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been playing it for a week no issues. My ps5 is attached to eithernet which i have read helps. I definitely found myself being able to play more while my 3 year old watches tv. Fortnite, COD 2 multiplayer, Spider man 2, and GT 7. All of the runs smoothly also the joy stick are a little more responsive but great handle at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Now I can play my games, while I ignore my wife as she watches her Drama shows and Documentaries. Just make sure you connect your PS5 via Ethernet to avoid a headache of figuring out why you keep disconnecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a ps5. I have it next to my bed so before bed i play and put it down its so easy and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Amazing Pirtal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing and I get to play from my bed. I’m a lazy person so it’s amazing and the cloud streaming is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for PlayStation users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld ps5 does what it needs to do great product, sound could be louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing buy and worth every penny. Best Buy always have what I’m looking for..especially the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have for Playstation enthusiasts on the go. The recent updates have made this product a must have. You can play your games while you're across the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy niche device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the right circumstances, Portal does a solid job! If you follow advice of how to get the best network stuff figured out, works well. I can complete backlog games from the comfort of any room in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great PS5 Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has its obvious limitations of needing a PS5 to source the content, it's absolutely fantastic for those who want to be able to play games either away from their PS5, or when family is monopolizing the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something that I never knew I needed. It gives me the ability to play my games while my kids and wife can still watch the tv. I’ve been able to catch up on games I’ve been meaning to play for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it and use it daily great buy highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Portal is a great thing to use. I feels great in your hands and the display is great. The only big issue i have is that there is no bluetooth and the 2 options playstation are releasing for the portal haven’t come out yet and costly a roughly combined ~$300. Haven’t had any bad experiences with this product at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to the.PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have high speed internet this very cool piece of tech may be for you. It does have limitations such as no bluetooth and no web browser or ability to load streaming services. Really strange in that regard. Hoping they correct with firmware/software updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Console In Your Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote ps5 handheld. It plays all your games you have downloaded on your ps5. The screen is really nice games look great. The ps5 needs to be in rest mode or completely on for the remote handheld to connect via wi-fi .Highly recommend this product if you want to play ps5 without being in front of the tv.

    I would recommend this to a friend
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