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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 6,702 reviews
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User experiences it great when it’s working well however definitely have a few complaints. No bluetooth which is silly and seems like a money grab to use the proprietary Somy link technology. The initial connection to the PS5 is very wonky when the PS5 is in restmode. Other than that very enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, I know there’s more options to stream your ps5 but once you’re able to do it on the portal you see the difference right away. The dualsense controller is the original experience and nothing can match it except this, the screen is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son for Father’s Day and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates have made fun mobile choice.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun portable in the house when needed, and somewhere with good wifi, so you can play console games or stream games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea i just wish you could play it without wifi and on the go anywhere but its still great you can play anywhere with good Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optimized well for 95% of games just make sure you have a wired connection to your ps5 to really make sure things run smooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The New PSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing portable device that acts as an extension to the PS5. The only issues anyone will have with this device will be attaining good wifi connections while away from your home wifi. If your wifi connection is slow, the game appears grainy, but it's still playable. The speakers are good enough to hear everything from the game. I have no issue this part of the device. My issue is with the fact Sony did not make Bluetooth available to connect to head phones or earbuds of your choice. Is you want ear buds, you will have to pay for the ones sony will release soon that will only work for this device and the PS5 but the catch is the $200 price tag you will have to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing piece of hardware this is, when I’m traveling and there is wifi present i am gaming, your console has to be left on in rest mode in order to connect to your ps5 at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can set your PS5 in “Rest Mode” and use this to play remotely through WiFi. Only downside is, the WiFi you use can’t be one of those where you have to “accept terms conditions”, for example a library or a museum. It has to be a direct access type of of WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. At first connection would drop, but after a couple of times it was solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended PS5 accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to sharing the tv with your spouse/family at home. Highly recommended if your PS5 is hooked up to a shared tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted it to. I can play my games while my fiance watches her shows. If you have decent internet, there isnt any lag at all. Ive had a hitch here or there but thats more an internet issue, not something on the Portal. Definitely recommend hardwiring your PS5, helps the experience a lot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wonderful concept, but diluted experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this. I primarily got this to play my PS5 in different rooms, rather than having to lug the console around. I'm a bit of a tech snob, I play on an OLED and I lean towards performance when given the option. I used it a few times - I have a hardwired PS5 and good wifi (500MB). When I was in the room with the playstation, it was great connectivity but even traveling to other rooms, the image quality did break a little. Never prevented me from playing, but shook my confidence in the device. Otherwise, the 1080 screen was beautiful, and the games I played in 60fps looked great. I love how it felt to hold - extremely comfortable and really helped with the immersion factor. The battery life is pretty bad - maybe 3-4 hours on default settings. Reducing haptic feedback or volume can get you a bit more, but I love the haptic feedback feature and usually like to crank it. That being said, even at full power, the haptics on this device are much more subtle compared to playing on a regular controller. Finally, small thing, but the trackpad button on this is a bit non-intuitive -- touching the screen opens up the trackpad button on screen overlayed atop the game and isn't super easy to work with. At the end of the day, this is a streaming device that your PS5 casts to, and as such provides a diluted experience from the full power of playing on console on a nice TV with haptics cranked up. I love the concept, and it does allow portable play, but for the cost, I personally would rather just save up the extra cash for a second PS5 to be able to play elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome clear picture and feels likena controller just a tad bit bigger. And no input lag either as far as i can tell. Perfect travel buddy only downside is you need internet to play. But all in all i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psportal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool. Did not fully understand the purpose of it, but at the end it's pretty fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good item if you spend a lot of time out of the house but the device depends on the WiFi signal on both your PS5 and your portal. If the signal on either are interrupted or poor it doesn’t work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite a Vita successor, still a good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few dumb restrictions either built into the thing (no streaming streamed games) or there because of legal whatever (you're not going to be watching anything on here, thanks DRM laws), but otherwise a pretty good product for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play your PS5 while you're away from home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen bigger than anticipated, Image a little blurry when you first connect to your PS5 using remote play, but after that it is nice and sharp. Sound good, both on the device and while using headphones.

    I would recommend this to a friend
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