Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 6,702 reviews
  • Rated 5 out of 5 stars

    A+ Quality !!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. The system feels high quality. Comfortable gaming sessions. Video is high quality. Really easy setup. Hard to put down and play on my TV to be honest haha Does need screen protector and case. Because the screen is just beautifull. Hate to have it scratched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product drom sony!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get more use out of my PS5 now

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how nice it is to play PS5 before bed. For those that have problems, make sure your WiFi is strong, your PS5 is hardwired, and if using outside your house enable a few port forwards. Works flawlessly for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wouldve came out with the whited edition but oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband uses this purchase everyday in the house when he doesn't want to play his PS5 on the TV. Warning this works if your PS5 is in rest mode before you leave the house. Great wherever you have strong wifi and great for multiplayer games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the peoduct, but best buy’s customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great option for home use if you have good internet. I use mine frequently so I can play downstairs whiteout interrupting my family. Would be nice if it was a standalone console, but it’s a step in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his birthday gift, it was a great addition to his PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs strong WiFi.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have solid WiFi. Can be a little touch and go in some hotels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is here and its awesome now with the new update you dont need your ps5 to play your games now you can play from the cloud!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great concept.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if it had the complete functionality of a PS5 and a Tablet. It would also be a plus if it could be optional with a network service. I travel and this would be perfect if it had a more all-in-one aspect to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is obsessed with this! We have to limit his time or else he would be on it all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a variety of remote play methods. And all of them had pretty limited results. Always input lag, quality always reduced to 720p, frequently messy in how the connection remained. The Portal has blown away any expectations I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when the TV is occupied!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a system itself, but what it does- it does perfectly. Great for when the wife wants to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system allows you to play your PlayStation 5 games without a PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Enjoy playing my single player games while watching a movie or my favorite shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonnnnnderful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it’s totally awesome wirh a capital A. I want to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Is Truly Portable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PS Portal. It’s awesome that it can connect directly to my PS5. I can travel with it and use my PS5 as if I’m actually home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this , he Have 31 years old

    I would recommend this to a friend
Sponsored