Customer Ratings & Reviews

Overall this is a great handheld device if you don’t like solely playing on a TV. The only other features that this is lacking is Bluetooth and a Web Browser, other than that it works great.

I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

This is for a specific group of people. Those that love their Playstation games and want to play them anywhere in the house. Sometimes I use the Portal while people use the TV. Best of both worlds.

Best Buy allowed me to be able to get the hottest item this Christmas. Thanks a lot for the easy process. Ps Portal is the most unique up today product that has been released by Play Station glad I was able to snag one for the holidays

Technically its an extension to the Ps5 but amazing for all true fans. Its great to have the option to play outside the main console and play wherever you have wifi. I highly recommend to all gamers :)

Awesome! I want to thank you guys for having this device in store!

Love this! My son takes it every where with him. Definitely keeps him occupied.

Its simple to use and not heavy screen is large enough to see details full hd is clear and detailed play a large group of games anywhere theres internet the portability of a switch with the loading speeds of a ps5

I’m sitting right outside my house in the car and the wifi just won’t stay connected. Not to mention you can’t even go anywhere far from your game it’s like a household handheld and that’s not what we signed up for. I have xfinity btw. It says all you have to do is have your game in rest mode and it will connect. That’s not true cause the portal needs wifi to connect to connect to the system and even the the connection will be weak and it will back you out. I’m highly disappointed. Sony lost me with this one

One of the best things I've bought. I'm able to play my play station while watching TV

This is great, now I can play from anywhere and play my favorites games.

Playstation portal is the best device I have been looking for that would help me relax in bed and play my playstation games at ease. Also when kids are occupying the tv it becomes very comfortable and easy to play game lying in the bed.

This console is great! It was a birthday gift for a 14 year old and they love it. We stay on the go and being able to continue in game play has been great for them!

Gooooooooooooooooooooooooooooooooooooooooooodoooooooo

I was skeptical, but it actually works well, just make sure you have good internet or youll have issues.

Very good for cloud gaming. It’s really fun playing in my portal

It's a great Device, it's better as a secondary screen when your main screen is busy. Sound is pretty good, picture is great as long as your wireless network is setup without a lot of interference.

It’s a great design, but it lags because it uses the PS5. Would be great if it was its own stand alone system.

Now with the power the stream games, Once the game catalog gets a little bigger it'll be GAME OVER.

Excellent product when you need a second Tv or when you are on vacation and your ps5 at home is turned on