Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 6,702 reviews
  • Rated 4 out of 5 stars

    Great gaming device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. You can take it anywhere. The graphics are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excels at what it does

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great second screen option for the PS5 with negligible inpit lag (if you have good network speed). No bluetooth support is disappointing though. You either need a wired headphone or Sony’s own pulse headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great! Just as good as the actual ps5 device. I like using it while in bed relaxing instead of sitting on the gaming chair. Thank you bestbuy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi a must.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the PS Portal. Screen looks great, controls are just like the PS5. You do need to have a good wifi connection and if you do it plays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved this gift! probably one of the best purchases I've made so a far. The only downfall would be if your PlayStation 5 have a weak Wi-Fi connection, the portal will keep disconnecting on you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS Portal review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal remote works well when you have it connected to great WI FI, I was unable to connect it to my T-Mobile hot spot so I really didn’t get to enjoy it like I had hoped. Overall if you have a portable WI FI device you will enjoy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked me on how well it worked, easy setup had lag at first and then it seemed to slowly get better, now no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro= great to play on the go. Con= needs wifi or hotspot, disconnects is way to often, battery life is a few hours 4-5 hours. Hopefully they can fix this issues for the next gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protable gaming device. Bought this for my wife who loves leggo fortnite but couldn't play on the switch due to complexity errors. Now we can play together with no errors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime I just don’t feel like sitting in the living room playing video games. Maybe right before bed I can play tekken Mortal Kombat and have a enjoyable gaming experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, just not really for me. I usually play competitive games so it didn’t work out the way I wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly. Only issue is the delay between the PS5 and the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect its exactly what i needed i use while im on break at work and at home while my fiance is watching her shows higly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew who really loves the ease of being portable. very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming system to go on trips. He loves the portal of taking it ouside of the house and still play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can use it when I'm traveling for work. I can just bring this portal not my whole PS5 Console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Been looking into getting this for a while. If you can have a solid wifi connection, you will be able to play your ps 5 anywhere. Just needs an update to enter pw on any guest logins. Ex. Hotel wifs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS Portal! It's a great gaming device and love that I can use in other locations as long as there is internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected, the quality of the picture and audio is amazing.i love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was expecting better. For $200 it’s not too bad however we are in 2025 and this much lag isn’t worth it to me. Remote play works when it wants to and the streaming is fine but it’s $140 a year for some mid selection

    No, I would not recommend this to a friend
Sponsored