Customer Ratings & Reviews

You need to have a very strong Wi-Fi connection in order to be able to actually experience the console for what it is. It’s a great concept and addition to the experience of PlayStation five especially if you don’t have a free TV to play on. My personal experience is that the console continues to drop connection to the Ps5. This issue could be due to the Wi-Fi and how many devices may be connected at that time but being kicked out of your game is never good for any gamer. Once again the concept idea and design are all great and comfortable for a real gamer. But if your Wi-Fi experience is not the best, possibly on Wi-Fi six, then you will have a hard time with this.

Fun product. Excellent experience. Gread service from Bestbuy.

It was great my son loved fast easy experience all the way to the pick up. Customer service was great and answered all my questions

Love this thing works so well and looks amazing Thanks!!

Was out of stock everywhere but checked the Best Buy website at 2am and was in stock. Ordered and it shipped to my house within 2 days.

6 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great for on the go and don' t want to pack up your ps5. Been in multiple hotels/resorts with their wifi and have had 0 issues with it.

Great purchase, make sure you already own a ps5 before you purchase. Its great for when you just want to play handheld mode. Beautiful screen and great sound.

Excellent remote player for ps5. Great screen and controller. Well worth it. Especially if you buy open box.

The portal is a nice size and has comfortable game play. My only issues are that the connection outside of the home network is terrible and the fact that it must link to 1 PS5 console. I was initially intrigued by the "portable" concept to play anywhere but we are in fact still limited. Such a shame.

The portal is amazing. Able to play it anywhere when my ps5 is on and the connect is very smooth. Playing single player games on it is amazing!

Looks good works well when i have to surender my tv to my children but i want to play..

Great product. It's lightweight and the screen is very high quality. Can play anywhere in my house with no lag

I did a preorder weeks ago and it comes in tomorrow, no rush since I actually secured one thru bestbuy… the reviews look decent…. Lets see what happens tomorrow

Unfortunately you can’t play the game with the portal outside it has to be the same network as your PS5 and ps5 has to turn on

Love it, it’s amazing and the quality of the screen if amazing as well, like having my playstion 5 I can play anywhere around the house.

The idea is great but the execution is not. It kept having to reconnect back the WiFi even being right next to the WiFi box. Tried to use it while out to make sure it wasn’t my internet and it did the same. You cannot play a full round of a game because the connection kept cutting in and out continuously. Would not recommend.

Great device. Proper home network setup and tweaking a must to get the best of the device.

It a great addition to ps5 works great great for waching tv on

Slight input lag that is perfect for casual games. This is not a device for competitive play. I currently can’t play Alan Wake 2 due to touch input control issues. The “brightness” settings for the light bars and mute button are “on” or “off”. Hardware is great quality; software needs more time in the oven.