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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,702 reviews
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changing piece of hardware for anyone who wants flexibility with their gaming. Highly recommend this. Best Buy is super easy and always reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst gaming purchases I’ve ever made. Latency is terrible, constantly loses connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Has some bugs to work out but has potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat toy to have on the go, but playing Modern Warfare 3 not so great because of FPS. Glitches quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and useful. New PS update makes it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal for the win!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Currently at hospital waiting for my baby to he born and its amazing to be able to play this while shes popping out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Graphics and colors pop. I love this. I was hesitant on buying it, but it’s wonderful and I’m so glad I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The app is smoother!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very strange to me I wanted it to be perfect but its far from perfect! Using Backbone with the PS Remote app on my ipad and android phone was much smoother that using PS portal! With the portal I kept having a 3-5 seconds of buffering every couple of minutes while this is never the case with my phone and ipad! How come a dedeicated device is worse than an app! I deceided to sell it on Marketplace instead of returning it since it was sold out anyways.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent Curbside Pickup With No ID Verification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item was fraudulently purchased through my compromised account and released at this Sherman Oaks Best Buy via curbside pickup. I did not authorize the purchase or pickup. After insisting on answers, I was told that for curbside pickup, ID may or may not be checked, per store policy. A high value item was handed to an unauthorized person with no proper verification. Very concerning security practices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and controls that are identical to the PS5 controller make this a great alternative if you can’t use your TV its connected to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSPortal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, decent battery but better have a good wifi connection. I can play on the couch when the kids take over the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal fun little device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS Portal, it's very fun to play anywhere and super easy to connect to your PS5, of course I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and enjoyable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I use it all over my house with my ps5 being in the basement. No drops but i do have high speed internet. Easy set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with all the updates still has a connection issue. I tried many options online and none solve it. Wi-Fi router, ps5, and the portal in the same room that isn’t even that big and gets disconnected every 5 minutes or less. I can truly say pass on this product. I felt I just spent all this money for a paper weight. Get any game and it will be more worth it than this Portal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I bought it. Connected to my PS5 with no issues and I can use it while I’m at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamechanger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can play PS5 anywhere. My Tv is mount on the Wall and is a little higher up. I acn play comfortably with the PS portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for travel, just need a stable internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device is incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device exceeded my expectations. Beautiful screen and colors pops up. My ps5 is hardwired and I don’t see any lag or delay. Glad that I preordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With many reviews floating around i was very skeptical on getting it but for me it was a must, i do not regret it at all. I love it perfect for what i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome screen, good sound and very portable. nice new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liken my son It is delighted, it works excellent

    I would recommend this to a friend
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