Customer Ratings & Reviews

Its mostly a great device but the Wifi antenna could be stronger. There can be a little lag at times even when connected to strong signal. If you are playing arc raiders or call of duty it might not be a true mobile solution.

People need to stop reveiwing products based on what they want them to do, and review them based on what they promise and or offer. This is a REMOTE PLAY handheld. Not a whole new handheld system, and if it was people would complain about paying over $500 and having to buy new games. The PS5 doesnt have bluetooth so why would the portal? It would cause latency anyway. If you have good internet speed you won’t have problems with lag at all. The system is very light and comfortable. I love that it has the same controller design as the PS5 controller. The screen is beautiful and large. And it’s CHEAP for $200. A controller is $70 on its own, so you’re paying an additonal $130 to play your games handheld. It does everything it claimed very well. This is the best way to remote play. Period.

The portal is great. My only complaint is for when the wireless has a hard time keeping the connection. Not that this is a problem on the divices side but its the only negative ive run into.

I haven't put it down since I bought it. Make sure console is connected via ethernet for the best results.

Listing the cons first: - First and foremost, the most important thing, the Wi-Fi signal and input lag. You will always have some form of lag, no matter how good the Wi-Fi signal and your settings are. even though it’s very small, it is still there indeed. - To pick it back off the first one you cannot play competitive style games online and by that I mean, due to the input lag. Sure, it will work, but I don’t see portal players coming out on top. - even though the screen is a decent size, the The joy cons are considerably smaller than a PS5 controller giving you less surface area to grip your thumbs. The grip is smaller too. - The charging port, it’s integrated in the back of the screen and dented into the frame. It makes charging and unplugging with the supplied cable, not challenging, but not as easy. -you are unable to connect headsets, but the portal does work with the PS buds that came out recently. Now for the pros: - The first important pro for me was the amount of fun I had away from my console. Due to the first con, I was at home, but still had plenty of fun around the house. - It’s battery lasted a good 7 1/2 hours from a full charge. Brightness and volume were up so assuming it could last longer if those are taken into consideration. - My son dropped it from about 3 feet and I was surprised that it did not have any cracks or dents into the screen or frame. So it is somewhat durable. -it is in fact, fun using it with games that are single player, like God of war, and Spider-Man. In my opinion, and in this Review I give it Four stars and the reason for that is because the fun I had using this thing. If it wasn’t for that, it would be three stars because the portal is not needed by a true gamer where there is a lot to account for and this system has too many of those cons. But all in all, I still recommend it to those who are curious enough.

Now that you are able to stream games directly onto the device, it makes this handheld worth it. This is more of a companion device. Battery life is decent. Great for single player games and not online multiplayer like Call of Duty.

Highly under rated! Works great, easily connects to my PS5, have used at home and away. Flawless! Games look just as good as playing on my PS5! Love

Love this portal . Battery life is good games run smooth . What more can u ask for ,i think sony have nailed it with thw software updates.

Love the PlayStation portal. PlayStation released an update which allows you to play PlayStation 1 and 2 games without having a ps5.

Would recommend, perfect for the kids or when the TV is being used and you still want to game.

Got this to be able to play the PS5 without taking over the TV. So my wife can watch her shows and I can play while still being in the same room. Picture quality is great and screen size works well for most games I have played. Need good internet for it to work.

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

This thing is really cool. Fits great in hands, screen is super clear, easy to set up and works great with remote play if you have decent internet.

Ive bought this and was excited to move around the house but it is a bit laggy. Ive tried different wifi strength but same deal. Ok over all.

Was able to snag this during the holdiay deals and so far for it’s everything I expected and more. I had no idea I could also stream games from my library! It’s a great companion device as lokg as you have an internet connection you are all set to play a ton of games!!

For a while I didn't want a PlayStation Portal but then I decided to go ahead and pull the trigger on one overall I can say it's a pretty cool device especially with the latest update that they gave us where you can stream PS5 games and don't have to have the actual console on. I will say that every once in awhile I do get a little bit of shutter when playing games but the quality of these games for it being only 1080p at 60 frames is really nice. The battery life is decent it seems I got a few hours before it required me to hook it up again. The actual design itself is beautiful and it's really cool looking. I would say for $200 it's not a bad purchase at all. Especially if sometimes you just don't want to sit down in a chair and be full blown on your TV you can just lay in your bed or sit on a couch plug in a pair of headphones and jam. I can't say whether or not I recommend this for everyone but those that want to do simply that sit on a couch and jam without having to sit in front of your TV this would be a great option and with the new PlayStation 5 streaming That's in beta form by the way so not all the games on PlayStation Plus are available right now but there's like a 120 it's worth the $200 price point I'm happy with my purchase.

It's good and very nice to look at. I just think that it lacks some things like other functions, but in general everything is very good.

Awesome device especially when you upgrade to the more expensive playstation just wish it was a little more durable only had it for about 5 months of actual use and my son used it and gave it stick drift.

Great experience at Best Buy. The staff was helpful and knowledgeable, and they made sure I found exactly what I needed. Checkout was quick, prices were fair, and the store was clean and organized. I also appreciate the easy pickup and return process. Definitely recommend.

Make sure you have premium ps stream subscription in order to play without tethering