Customer Ratings & Reviews

Customer service was great when ordering the portal, delivery was available to me at purchase and pick up fast. My kid enjoys the portal when away from home and while his roaming around the house.

I've been impressed with how well it works compared to the normal remote play app. Noticably smoother and having a full PS5 controller is very nice. Kind of need a premium subscription to take full advantage but I've enjoyed it so far.

The PS Portal is everything it is hyped up to be. I was skeptical, but it’s universally praised views on youtube(a platform where the tiniest flaws turns into an hour of non-stop complaining) sold me on getting it and it did not disappoint. Allows the family to watch something on the TV while I’m playing a game of NCAA 26. Go get it!!!!

Love this!!! Beautiful screen. Great picture. Great connectivity. So happy I bought it!!!

Yes bought this for my son and he loves it!!!Uses it everyday and he can use it even when he is not home without having to carry his PS5 every where

This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

Used for vaction and worked amazing as long as you have good wifi it works great.

I was skeptical at first to get this after reading reviews but i took a chance since I’m not always home so i wanted something on the go especially using any Wifi availableto me. And let me tell you its worth every penny. As long as both internet connections is good it runs so smoothly!! The picture quality is amazing the controller feedback is smooth the volume without headphones on is awesome and the battery life lasts a long time!! Also i got the warranty since if i ever have issues i can get it replaced but i would say this is so worth the price and to have if you want something portable!! 10/10

This is a very nice device. The only thing i don't like is that I can't use it remotely without the Playstation 5 being on & also don't like that if i am using it, the console itself can't be used for someone else to play a different game. Other than that, it’s really awesome!

Very great product. The graphics are just as good as the actual console. You’re able to access your account on this device without even having your console. The screen itself is so big , it makes my switch look like an iPhone mini . lol This made a great gift ,

Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

I've had my Playstation portal for about 2 months now, and it is amazing with a few hiccups. The games look and run beautiful for the most part if you have a stable wifi connection but playing multi-player games is a bit awkward.

So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

I’m very happy with this purchase. It works exactly as described and the quality feels solid and reliable. Setup/use was easy, and I’ve had no issues so far. Overall, it’s a great value for the price and I would definitely recommend it to others. I would buy this again.

I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

Since I bought this I havent put it down, especially if you have to share the tv.

I'm loving it. very fun good battery life games at my fingertips on the go. very cool

I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

If you have a ps5, stable WiFi, and wanna play your games portably it works great. Some hiccups when my WiFi didn’t work as great

Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!