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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,702 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and makes it easy for busy fathers to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming on the go !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made for on the go gaming !

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to sit away from my PlayStation and still play whatever I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable way to way PS5 games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than expected. Box had minor damage, but product inside showed no signs of damage. Device works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8.5/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve always wanted to be able to play my PS5 games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun device when you need to play on the go or without the tv definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great purchase good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in hand the screen is nice and again in black it just looks perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My father day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a late father day gift to myself i enjoy it was much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobility!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love the ability to connect to my PS5 when it is in rest mode from any place as long as i have a strong wi fi signal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to kill time. Hate that you cannot download games straight to the device. All games are streamed via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The little handle that could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld that is surprising easy to use, inexpensive yet pleasantly well made. Sony has made a really user friendly product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console worth the money I just wish you didn’t have to use your actual console .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device but did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest Review: The idea of the portal is amazing, but you need to be ready to connect your Ps5 to the internet through a LAN cable. Too much of Lag while playing games if your ps5 is only connected on wifi. You will not enjoy the ps portal if all the devices are only connected to the wifi network. It is actually frustrating when you are ready to play a game but there is frequent disconnections. I had to return my portal back due to all these reasons.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product allows me to play my PS five games only downside it does not stream Hulu or Netflix.

    I would recommend this to a friend
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