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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,702 reviews
  • Rated 5 out of 5 stars

    Great flexibility and mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeding expectations. Screen is gorgeous, controllers are comfortable. And freedom to play without any significant lag delay is really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to do this transaction, the line was fast and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Diablo 4 game play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing project!! Great graphics and connections when you have good internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good system for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an overall great product with only a few drawbacks. Positives: 1) If you have a strong connection you can play anywhere, not just on your home WiFi 2) The controller design feels really nice* 3) The screen is pretty good for being an LCD The Negatives: 1) The connection has to be good and have no interference, if you're on a 2.4GHz WiFi signal you'll probably have issues 2) The touchpad choice is kind of poor, requiring a double tap for a click and a double tap + a third held for a held on the screen. 3) The audio lacks really fine adjustment, which I have found to lead to it being slightly loud, or almost muted. 4) The screen appears to not be HDR which on a few occasions seemed like it lead to some weird color crushing issues. Overall the PS Portal is a great piece that I would highly recommend for someone who has kids that want the TV or someone who wants to play less realtime games while out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love for the PlayStation Portal grows every time Sony does a new update! This thing is just plane cool. I use it at home and on the go. I think it works better streaming from PlayStation Plus than it does playing remotely from my PS 5 console, but the newest update has made that a lot smoother. The only downside is the required monthly subscription to PS Plus, but I was already paying that so why not have a portable option? I love my PlayStation Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great. And easy to use….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very easy to use and works well. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, it was a remote play device, but with a recent update, it allows you to stream games from Sony (with a premium subscription), which is pretty cool. The games catalog is quite extensive, featuring some top titles. Unfortunately, I found myself not playing it much because the latency that was occasionally noticeable, and the quality would drop. Even when it worked well, I had to stay fairly close to my router, and even then there were occasional hiccups. Maybe my internet wasn’t good enough (500 Mbps).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the quality of the product, it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas. He loves being able to play around the house and not stuck to one room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing . Especially now with cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M enjoying this so far just need to add more ways to play

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever need to just log in for a bit, it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I had handheld gaming device, and sony did right by the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect system for a full time worker/family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and checking out videos, i was lucky to get this before it sold out. It has helped me put in 30 hours of Final Fantasy 7 Rebirth. I am a full time worker with a wife and kid who has a disability. I dont have to feel guilty about taking the only tv when the wife or kid wants to watch something. It is easy to set up and get working. Its very seamless when using it and the performance is great. My internet is 30 mbps and i have not had an issue with using it at home. Can be charged with the same cable for the PS5 remotes and have been able to play it for a little over and hour before i put it down to do other things. Its very comfortable just like the PS5 remotes. It also feels light but not too heavy. The volume is really loud for this particular unit. It has been a purchase i dont regret getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Easy to use and connected to internet quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system it never lags if you have strong WiFi and the movements and visuals are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Portable System Available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 1 for my Son, and I loved it so much I kept it and had to order another 1 for him.

    I would recommend this to a friend
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