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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,702 reviews
  • Rated 5 out of 5 stars

    Perfect and connects to hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! YOU DO NOT NEED A PS to play. There are a lot of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying for mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby. He works on the go and has a ton of down time great for him to take on the go. Updates make it more worth it as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good as long as your playstation is on sleep mode. I wish it had its own mode thats not depended on your ps5 being on. Its different ! Pretty cool ! I wish it had it own lane with it also

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how you could play my playlist on the portal I have a brother who uses the ps5 and I want to play I use the portal best thing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play my gaming catalog from home or at work and on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useful item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, and comes in handy while I'm away from home but i still can enjoy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my fiancé and it’s great only thing he doesn’t like is you can’t watch YouTube or shows on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sometimes the visuals get grainy even though I'm close to wifi router and PlayStation. However, overall a great way I can play while family watches TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. game play is not glitchy at all, loads as fast as my PS5. I am a little disappointed that if you travel with it you have to use wired headphones, as there is no BT capability. I would also recommend getting a screen protector and silicone case if you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance for the price. Sony should use this platform as a concept for a full standalone handheld.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Neat idea, not a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it was as “meh” of a product as I had imagined. Im not shocked to find so may similar disappointing reviews but I am surprised that there are so many positive ones. It’s just a screen for the ps5 gaming console, which is clear with any decent research. Still, my 10 year old and I gave it a shot. Super glitchy, didn’t matter what WiFi the portal was on or the ps5 itself. All WiFi test speeds good. Definitely finicky to set up the right connections at first to be able to turn on the ps5 remotely (chat gpt gave best guidance when working through a Linksys mesh node network that was blocking capability to talk to the base unit). After a week even my son agreed to send it back which says it all. Not a good product. Neat idea maybe kinda? But in execution it fails.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal surprised me. Streaming works smooth, graphics stay sharp, and controls feel just like a DualSense. It’s perfect for when the TV’s taken or I just want to chill in another room. Battery life’s solid, and it makes playing anywhere at home way more convenient and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device with room for improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At it's core. This device is FANTASTIC for streaming PS5 games in(or out) of your home provided you have a sufficient wireless network and/or knowledge to improve it. That said, your streaming performance is based on that ALONE. The device itself could use some NATIVE cloud streaming which would make it WAY more attractive for the $200 price point. Lack of Bluetooth is not a complete deal breaker for me personally but I can understand why others would have an issue with it. Controller is best in class(obviously the dual-sense features are top notch) and trump all others configs/controllers on that alone and streaming has some minor hiccups here and there with regards to dropped frames(which seemingly are due to HDR and/or unplugging the HDMI cable as per reddit) but I am sure that knowing sony the device will be improved upon over time via firmware updates. In short, temper expectations with this device and look for great PS5 game streaming and/or cloud streaming (in the future hopefully via firmware update) and forget any thoughts of doing anything on the device natively due to mid tier(Qualcomm) chipset.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast! Nice large screen buttons are not loud and cheap like the back bone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay if you like collecting consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay device just to own I tried gaming away from home but keep getting connectivity issues and gave up the PS plus plan is cool able to play multi games online

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 to use with it and have to have the ps+ to use iy so cost more money to have

    I would recommend this to a friend
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