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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,702 reviews
  • Rated 4 out of 5 stars

    The Perfect Couch Companion: My PlayStation Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your games every where

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update it's great for streaming your games from your PS5 to your portal just make sure to hard wire your PS5 to your modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plays really well and you don't have to be right by your ps5 it just have to be in rest mode my bf love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal my travel but there will be lag.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what i was buying when i bought it, so my disappointment is really in myself. It is BEAUTIFUL and has a great screen, great controls, feels good in the hands, but just being a streaming device SUX!!! Playing your PS5 in your own house with the Portal works amazing, playing in a hotel room is sketchy at best, pick your game appropriately. Network heavy games, from the portal over a hotel network to your machine at home, etc etc, is going to lag, single player games are still going to lag but you won't miss much. If you are getting this for travel, rethink it. If you are getting this for connections between 2 homes, it should be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for remote play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some great uses but the lack of internal storage is disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use an Ethernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to game away from home. It works best if your PlayStation is plugged into an Ethernet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better now that it supports online gaming versus remote play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal.... Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play just got better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile device for playing your games when you are not home, make sure that your data plan is compatible with the system first or you will have to go a different route in order to connect to internet. The design is great since it gives you all the functions of holding a dualsense as well. Streaming games without a ps5 is great, but it’s expensive when you have to have the premium subscription to use it. Other then that, if you library is vast, you will enjoy everything remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For fun on the go... nothing beats my portal. I love the fact that i can play everything on my playstation while i am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the new stream games update has made this device a lot more than just a second screen for my ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This easy to take when traveling. My son loves being able to play while in the car.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I like the size of the screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprise how big the screen is. I thought it was smaller from the videos and pictures I saw but in person it’s definitely bigger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth the money while on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids. Love it, and when they go to sleep I play because I love it too lol.. gift I could have bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great… now. Once you do the install you have to search Reddit for the pass to get it to finish its install. Was very annoying but works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing when it works well. Network stability can be an issue sometime. Its great for playing RPGs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is amazing but im having and impossible time getting it to connect to my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upload speeds are not quite good enough to stream from my PS5 but streaming from PlayStation cloud is flawless. Loving it so far

    I would recommend this to a friend
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