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Customer reviews

Rating 4.5 out of 5 stars with 6702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,702 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well the image looks and has almost zero lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it daily. Love that you dont need internet and can stream games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Believe the Hate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory at great price. Perfect screen. Love the wifi principle of being able to play stream games on the go. Love taking it on trips

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing, value for money. It's a good experience if you want to play in portable mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't trust the 1 star reviews. It's awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Christmas gift , love your store guys you always very friendly and professional team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable. Fast internet is a must. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if someone else is utilizing the t.v you want to game on . Reaction time is great,It also has a nice big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the portable we wanted but its what we got

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what it is and only for what its meant for if you havent really paid attention to it then read up before you finally are able to get one no it does not have its own games it does not have a browser it cant play music or videos it cant download anything and does not have Bluetooth BUT it does enhance the remote play experience feels better then using a backbone it has ergonomics of an actual controller with a mini tablet in the middle and there is less lag when compared to using my phone its just not the same when you clip your phone to a holder attached to a controller you have that top weight but with the portal its like a feather it is a bit awkward to carry around there arent any cases for these things yet so you gotta be careful yes its overpriced i think 150 wouldve been good and yes you waste less with a gamesir galileo G8 or a backbone or a razer kishi or a controller clip but the experience isnt the same if you really want this be patient keep looking DO NOT buy it for more then 220 dont go to fb and meet up somone selling it for 300 keep looking and be patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came perfectly I love it it works perfectly no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it comes in handy if you are in the middle of a game and need to step away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games through cloud streaming if you share a console and don't want to wait to play. Limited to certain games with cloud streaming. Does turn off on its own when initially turned on randomly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun handheld system that my daughter loves to play sims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 in Bed :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! If you're having latency or a connection issue just look up how to put all your devices on 2.4 Ghz and your Portal on 5Ghz via your router settings (your PS5 should be using ethernet). Something so great about putting down the controller in the living room, and then picking up the Portal in the bedroom and the game didn't skip a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love it as we bought two. As listed and does as it says. Buy a screen protector and case. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and the kids are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love it as we bought two. As listed and does as it says. Buy a screen protector and case. Worth the investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish it wasn’t limited to ps plus subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If yij don’t gift yourself someone else this convenient gem, you are truly missing out. Very compact but with a punch! Get you one…or TWO!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item. It was of excellent condition. Looked like a brand new device. There was no damage. The device itself is working much better than what i was expecting. The gaming experience is awesome.

    I would recommend this to a friend
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