Customer Ratings & Reviews

I wouldn't really recommend this remote player. From its announcement, it was promised to be a dedicated and more reliable remote player than the app or another form of remotely playing PS games, but it doesn't really deliver. I have a decent network at home with really good down/up speeds (AT&T Fiber). My first issue was that the remote player did not want to connect to my PS5 console. I had to make modifications to the WiFi network. When it finally connected, all the games I tried appeared blurry even though my console and Remote Player were both in the same room right next to the modem. To make the remote player work a little "better" would require me moving the console even closer to hardwire it to my modem. I would still be limited by the Remote Player's WiFi and any interference around my house, and I refuse to move my console from the room its currently in. There are many devices in my house that can cause interference (all the cell phones, other consoles, computers, TVs, sound systems, etc.) Finally, I decided it wasn't worth the trouble, and I returned the Remote Player. Most people have told me they've had "okay" experiences with it or have had to move the console, buy a different router, etc. The reality of it is that this remote player should have WiFi 6 to be a more reliable Remote Player and most people don't have the home network to pair with that if it did have it. Build-wise, it's good. I would've paid double its price for an actual dedicated mobile console from Sony. As it stands, I rather not have this remote player.

if you can somehow get perfect wifi connection, then it would be perfect itself. But it's using a WiFi 5 chip and the stuttering and scream tearing is relentless, even with the best routers. Tried everything.

Was very fast I was in and out of store this is why I hate reviews never know what to say

My 5 stars is based on the level of happiness exhibited by my grandson when he opened this gift on Christmas.

Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

Very practical, and as always, excellent delivery service from Best Buy.

it’s good but you need to buy a subscription to be able to play without a ps5 or without it being on

But if you’ve done your research you can come to understand the value it has and from its overall functionality. Unfortunately, this device is not for everyone. As for me i love it, and appreciate it, and have value in owning one. While i love traditional gaming on a console, I also love gaming on handhelds . This device gives me the best of both worlds. Ive had fun playing Ghost of Tsushima, Kingdom Hearts FM, God of War 3; from in bed at night, my kitchen, and boldly enough from my bathroom. Its network dependant, and ive had a few issues due to their being excessive rain in my area but nothing that impedes me from playing and enjoying my games. The lag from my experience has been minimal and while i wont say its been near perfect. My experience has been highly positive. This has been a great investment for me. I’d encourage others to give it a chance. Just by doing your research and understanding it, you know if its truely for you or not.

Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

The screen is huge. I like the ability to try new games on the streaming service.

PlayStation portal had a bad reputation. Since it's new update, but this portal is a good handheld.

If you have a wired internet connection to your PS5 then the experience is great for slow paced games.

My only qualm with this device is it should work smoothly right out of the box without having to go through tons of tweaks. The initial impression while setting up this device was really bad. Couldn't get the timezone correctly even though connected to wifi+internet. Had to manually adjust the time and date to get through. Then there were some additional tweaks needed to actually get it connected to PS5. Then comes the lag part, for which needed to bit of googling to figure all the adjustments to get rid of lags and then finally you could get to the good part. Excellent ergonomics, beautiful screen. Gameplay is enjoyable. There is still a bit of lag particularly when you need swift and precise movements. I am hoping that such things would be fixed in the future versions of the device updates. I would definitely recommend if you have PS5 and not able to get hold of the TV screen for whatever reasons.

Great device for my ps5!! Easy to set up. Definitely need to hard wire your ps5 to the internet, to reduce the lag/latency between the ps5 and portal.

I bought\nThis to go with my son's playstation 5 i got him for christmas. And he loves it

Love it makes playing and watching tv in my busy household possible

I searched high and low for the portal for my husband. He LOVES it. He refers to it as the “dad station.” It is a bit large but he doesn’t mind. He enjoys being able to play his PS5 in any room as opposed to the basement.

When I first purchased i was skeptical but after numerous updates and continued support for this handheld its the only way to go for remote play on ps5. Also now streaming!

This works great for some. It didn't really fit what I was hoping to get from it, but it worked fine, display was nice, no issues with it after 9 months of owning it. Best if your console is hardwired. If not, there will be some input lag esp on FPS.

It was overall a good product I bought very good quality